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Joeluis Ramirez
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189 Reviews
189 Reviews
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189 Reviews of Joeluis Ramirez
May 19, 2024
Joe was amazing! He found the perfect car for our growing family! He was efficient and provided excellent service! We will be back! Thank you! He found the perfect car for our growing family! He was efficient and provided excellent service! We will be back! Thank you! More
by TANYASHEINRICH
Verified Customer
Helpful 
May 14, 2024
I just purchased a certified preowned vehicle a Jeep 2021 renegade. Everything started out just fine. I had a great sales person. Four days later, the car started to give me trouble. 1- There was the jerking renegade. Everything started out just fine. I had a great sales person. Four days later, the car started to give me trouble. 1- There was the jerking motion while I was at a stop sign 2-the car suddenly accelerated on its own while i didn’t press on the gas, and 3-the brakes were grinding. Of course I didn’t want to drive the car because it felt unsafe. I called the dealership and had the car towed to them. The used car sales Director “Wesley”was unprofessional, unapologetic about the situation and offered no solution just excuses. After explaining all this to him, he told me that there were no safety issues with the car and that was even before the car got to their service department. I clearly told him about the car accelerating on its own and the brakes grinding. The car got towed to them on Monday around 5pm. It was 4 o’clock the next day and they had not told me what was wrong with the car. I asked for a loaner which was denied. They basically sold me a LEMON 🍋 and now they are buying time so I cannot return the car and get my money back. Which I have already requested. They claim that this car is a certified car because it went through “”the 125 point inspection”” still there are all these problems with the car. Make it make sense. Today makes it a week since I purchased the car. Please beware. More
by DAPHNEEFROMENTIN
Other Employees Tagged: Wesley Mancias
May 06, 2024
Joeluis was super attentive and patient with my transaction. I decided to purchase my jeep that he leased to me about 3 yrs ago. He ensured my paperwork was all completed before I arrived to the de transaction. I decided to purchase my jeep that he leased to me about 3 yrs ago. He ensured my paperwork was all completed before I arrived to the dealer so that no time was wasted. Chris the finance manager was also very knowledge and thorough with explaining the paperwork and ensuring I knew what to expect after the transfer from lease to finance would occur. Everyone’s friendly at the dealer from the moment you walk In. Thanks guys for the seamless transaction! More
by Lucyc
Other Employees Tagged: Chris Trois
April 24, 2024
It was a very pleasant experience at this dealership. I felt very comfortable and at ease. I felt very comfortable and at ease. More
by TWEETI012
Other Employees Tagged: Dylan Wolf
March 28, 2024
Second time I have been to this dealership I’ll never go anywhere else for a jeep anywhere else for a jeep More
by MARLEY19B
Other Employees Tagged: Chris Trois , Chris Saya
March 20, 2024
Great service ! Good to work with highly recommend dealing with Ken ! Thank you for all your help Good to work with highly recommend dealing with Ken ! Thank you for all your help More
by SCANGAADRIAN
Other Employees Tagged: Ken Cestero Campos
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