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Jose Soriano
Jose Soriano at Niello Volkswagen
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Jose Soriano

Internet Sales

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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5.0
30 Reviews

Dealership Experience

3 yrs, 2 mos

5.0

30 Reviews

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30 Reviews of Jose Soriano

May 17, 2024

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Employee Rating

Everyone that we interacted with were professional, patient, knowledgeable and kind. We truly enjoyed the experience. More

by LAURIEPABLO88
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alvarenga, Alexander Hurlimann, Will Gwaltney III, Travis Cole

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May 19, 2024

Niello Volkswagen responded

Thank you so much for your kind words, Laurie, and for taking the time to leave us this wonderful feedback! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

May 17, 2024

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Jose was a phenomenal sales person. There was no pressure, he was very patient and very knowledgeable. More

by LAURIEPABLO88
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alvarenga, Alexander Hurlimann, Will Gwaltney III

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May 20, 2024

Niello Volkswagen responded

THello Laurie: hank you so much for choosing Niello Volkswagen! Please let us know if we can be of any more assistance. Scott Russo General Manager srusso@niello.com

May 16, 2024

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Everyone that I worked with at Niello was great! Jose was super knowledgeable about the ID.4 and was great at educating us about all the cool tech and features. More

by ETRUJILLO8
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Alexander Hurlimann, Michael Ellis, Brandon Balassi , Justin Watts

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May 16, 2024

Niello Volkswagen responded

Thanks, Jose, for your feedback on your recent visit to Niello Volkswagen. It's great to hear that we were able to assist you and that you had such a positive experience. Scott Russo General Manager srusso@niello.com

May 16, 2024

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Friendly, efficient and convenient service staff and technicians. The car service to and from is a much appreciated bonus! More

by DOUGLASACOLE62
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Logan Koss

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May 16, 2024

Niello Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Douglas, for choosing Niello Volkswagen! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

May 10, 2024

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Very kind professional and got an amazing deal great customer service. Salesmen was very knowledgeable regarding vehicle. More

by JAVIERGONZALEZ197477
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vincent Vail, Will Gwaltney III, Brandon Balassi, Scott Russo

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May 10, 2024

Niello Volkswagen responded

Javier, Thanks for your feedback on your recent visit to Niello Volkswagen. It's great to hear that we were able to assist you and that you had such a positive service experience. Scott Russo General Manager srusso@niello.com

April 23, 2024

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Great service and purchased a car. Everybody was nice and willing to help us with patience. More

by PMTRUJILLO
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Yes
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Apr 23, 2024

Niello Volkswagen responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Scott Russo General Manager srusso@niello.com

April 13, 2024

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The service rep listened to my issues and followed through with instructions for the technician. More

by OCHRISTA
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Wanner

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Apr 13, 2024

Niello Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 08, 2024

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Employee Rating

Great experience from start to finish! We own 3 VWs and have always been taken care of with the folks here. Jose was very polite and patient with all our questions and Will was super chil More

by beckeoneil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Gwaltney III

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Apr 08, 2024

Niello Volkswagen responded

It's great to hear that Jose was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Scott Russo General Manager srusso@niello.com (916) 359-9927

April 05, 2024

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Employee Rating

Wonderful service, Jose was very informative and took his time with us as we looked at the ID.4. More

by FARRELL850
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alvarenga, Alexander Hurlimann, Jack Felts

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Apr 06, 2024

Niello Volkswagen responded

Here at Niello Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Jose, and it was a pleasure having you at the dealership. We appreciate your review! Scott Russo General Manager srusso@niello.com (916) 359-9927

March 22, 2024

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Jose in sales, Carlos in management, the financing and service team are fabulous! They took care of us like family. Jose is the best sales person we have ever dealt with. Thanks to the whole team! More

by KARIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alvarenga, Daijah Marsh-Macias , Chris in service

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Mar 24, 2024

Niello Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

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