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Kirk Strickland

Overview Reviews (43) Inventory (209)

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Kirk Strickland

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Kirk Strickland

Service Advisor

Garber Randall Buick GMC

5375 Thomas Road
Canandaigua , NY 14424

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4.9

43 Reviews

Overview Reviews (43) Inventory (209)

4.9

43 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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43 Reviews of Kirk Strickland

June 01, 2024

Dealership Rating

Employee Rating

Have a. waysgone beyond to take care of my needs.Will always find ways to accommodate. waysgone beyond to take care of my needs.Will always find ways to accommodate. More

by JDRUNNER46

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Gordon, Michael Penna, Thomas Horton

Helpful 0

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May 23, 2024

Dealership Rating

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Been buying vehicles from Randall & Farnsworth for over 55 years. This is my first time for Garbers up here I have used Garber GMC in Port xx Lucie, Fla. And was very pleased 55 years. This is my first time for Garbers up here I have used Garber GMC in Port xx Lucie, Fla. And was very pleased More

by DSMITH3785

Verified Customer

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Gordon, Michael Penna

Helpful 0

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May 29, 2024 -

Garber Randall Buick GMC responded

Thank you for your loyalty over the years and for choosing Garber Randall Buick GMC Cadillac this time! We're glad to hear you've had positive experiences with our team. Looking forward to serving you again in the future!

May 19, 2024

Dealership Rating

Employee Rating

Reasonable, courteous on time, fair. Did not try to sell me things I did not need. Even got a free wash job Did not try to sell me things I did not need. Even got a free wash job More

by JIMWEIS9

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 24, 2024 -

Garber Randall Buick GMC responded

We're glad to know you had a positive experience with us at Garber Randall Buick GMC Cadillac. We always aim for fairness and punctuality, without any unnecessary upselling. Enjoy that free car wash!

May 11, 2024

Dealership Rating

Employee Rating

A b c d e f g h I j k l m n o p a r s t u v w x y z More

by JON.MCNALLY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 10, 2024

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Employee Rating

They always take good care of my car. They keep me well informed. I appreciate them and the fact they will add air whenever my tires need it free of charge. They keep me well informed. I appreciate them and the fact they will add air whenever my tires need it free of charge. More

by TRAVELER-CED

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Penna

Helpful 0

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May 22, 2024 -

Garber Randall Buick GMC responded

We're glad to know you've had positive experiences with us at Garber Randall Buick GMC Cadillac! Keeping your car in top shape is our priority. Thanks for the kind words and we'll continue providing great service, including that free tire air fill-up whenever needed!

May 10, 2024

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Employee Rating

As always service was on time, and the staff was very friendly. Work was completed promptly friendly. Work was completed promptly More

by HALMARTIN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 10, 2024 -

Garber Randall Buick GMC responded

We're delighted to know you always receive on-time, prompt, and friendly service at Garber Randall Buick GMC Cadillac. Thanks for taking the time to share your positive experience!

May 04, 2024

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Employee Rating

Service with pleasant and knowledgeable staff, They went the extra mile for us ! Very pleased to have them service my vehicle. the extra mile for us ! Very pleased to have them service my vehicle. More

by awalters2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 07, 2024 -

Garber Randall Buick GMC responded

We're delighted to know our team at Garber Randall Buick GMC Cadillac went the extra mile for you! Thank you for trusting us with your vehicle's service needs. We appreciate your feedback and look forward to serving you again in the future!

May 02, 2024

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Employee Rating

I had a flat tire and they got me right in and taken care of. of. More

by SCOOTS0022

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Penna, Thomas Horton

Helpful 0

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May 02, 2024 -

Garber Randall Buick GMC responded

It's great we could fix your flat and get you back on the road in no time at Garber Randall Buick GMC Cadillac. Thanks for sharing your positive experience!

April 23, 2024

Dealership Rating

Employee Rating

Kirk is efficient, helpful and provided excellent phone contact with an upbeat attitude . He went out of his way to assist us with our current vehicle needs and confirmed with us the status of our appoint contact with an upbeat attitude . He went out of his way to assist us with our current vehicle needs and confirmed with us the status of our appointment. More

by awalters2

Service Price Transparency

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 23, 2024 -

Garber Randall Buick GMC responded

We're delighted to know that Kirk was able to assist you efficiently and with a positive attitude at Garber Randall Buick GMC Cadillac. We appreciate your feedback and hope to see you back for any future servicing needs!

April 21, 2024

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Employee Rating

I took my car in for a warranty repair. Initially I had an issue with my extended warranty and how it was communicated to me. In the end everything was rectified and the quality of work, co Initially I had an issue with my extended warranty and how it was communicated to me. In the end everything was rectified and the quality of work, communication, and service were all great. More

by JASON@FIVESTARIMPROVEMENTS.COM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Apr 22, 2024 -

Garber Randall Buick GMC responded

We're sorry to read about your recent experience with us. We understand how important warranty details are and we apologize for any confusion or miscommunication that may have occurred. We will be in touch shortly to get this resolved for you.

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