Lonnie Smith

Low pressure environment, very friendly service, just an overall great experience, would highly recommend this dealership!!! overall great experience, would highly recommend this dealership!!! More

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I’m very happy with my Ford maverick, however, I was frustrated with long wait . I realize this is not the dealers fault .Mike Mull did his best to keep me informed about date changes. Even though Mike frustrated with long wait . I realize this is not the dealers fault .Mike Mull did his best to keep me informed about date changes. Even though Mike was not there when I picked up the truck Someone else handled the deal it was very smooth and fast. More

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We live in western Colorado and have bought 2 vehicles from Long McArthur with Lonnie Smith’s help. He made both transactions seamless. He makes you feel like you are the most important person to him. He from Long McArthur with Lonnie Smith’s help. He made both transactions seamless. He makes you feel like you are the most important person to him. He values you in a way we have never felt from any other dealership. He is honest, transparent and incredibly hard working. After a recent car accident that left me without a vehicle I called him to help find my new car. Not an easy task as I wanted a specific make, model and color. Within an hour he not only found the EXACT car I wanted but found 2 of them. He assured me which one would be the better deal (as they were both at separate auctions), and got to work getting it to Long McArthur. He had an answer for every question and videos and pictures to keep me up do date. He was happy for me and so wonderfully helpful along the way. I consider Lonnie a friend as that’s the only way you can describe someone that truly has your best interests in mind beside your family. I picked up my beautiful new car today and was overwhelmed with joy. It is exactly what I wanted and more. Thank you Lonnie, we appreciate you more than words could express, God bless you friend, More

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Avoid this dealership if you are trading in a vehicle - they are happy to exploit customers. I wasted an entire day and several thousand dollars enriching this dealership when I could have had my Maverick they are happy to exploit customers. I wasted an entire day and several thousand dollars enriching this dealership when I could have had my Maverick order shipped to my door. I was driving in (to utilize A/Z plan & trade-in for KS tax offset) from 2.5 hours away with a 2023 Hyundai Elantra Hybrid Blue. Ahead of coming in I sent photos and asked them to appraise my vehicle for trade-in, they refused saying they need to see it in person. I ignored that red flag, but at the time thought no big deal they would provide reasonable value for my trade-in. I was getting local quotes for $19,700-21,000 (dealerships & online). After their onsite “appraisal” they came back to me with $17,000 quoting the lowest value on KBB under the ‘Fair’ category, while the vehicle is Very Good or Excellent. They refused to improve on their number and played the ‘finance manager’ game three times over the course of 2 hours eventually adding…$250. Normally I would have walked but didn’t have the means to store/transport two vehicles that far away from home. A few days later they listed my trade-in for $27,250. More

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Second vehicle purchased from Lonnie Smith. Highly recommend using Lonnie as your salesman! He goes above and beyond to make your experience worthwhile. Highly recommend using Lonnie as your salesman! He goes above and beyond to make your experience worthwhile. More

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i am sorry i took there their finance plane thank you robert jantz the 1000.00 was by finance robert jantz the 1000.00 was by finance More

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Great experience purchasing my Bronco Sport, Lonnie was very helpful with decisions on which model best fit my needs. Thanks Lonnie very helpful with decisions on which model best fit my needs. Thanks Lonnie More

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I entrusted Long McArthur with my first new car purchase. I ordered a Ford Maverick in September 2022 and 405 days later, my Maverick was delivered to my front door. Lonnie Smith was the salesman I worked wi I ordered a Ford Maverick in September 2022 and 405 days later, my Maverick was delivered to my front door. Lonnie Smith was the salesman I worked with and during those 405 days, Lonnie would periodically check in and would help me if I needed to make changes in my order 100 days into the process. I was a YouTube channel member, which I highly recommend because there's a weekly member Livestream during which the go through each member order and let you know where you vehicle is in the build process. I found myself looking forward to each week, seeing where my truck was. I live in Nashville Tennessee and all the paperwork was done online. I didn't even have to leave my house. The truck just showed up at my doorstep like an Amazon Prime Next Day Delivery. I will definitely go to Long McArthur again and I will recommend it to friends and family who want a Ford. More

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Process went very smoothly when the vehicle finally arrived. We were out of state purchasers and drove to the dealership from Texas. The top of the cherry was the Italian restaurant recommended by th arrived. We were out of state purchasers and drove to the dealership from Texas. The top of the cherry was the Italian restaurant recommended by the sales staff. More

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Fantastic car buying experience. No stress or hassle like other buying experiences I have had in the past. Got a better deal on my Maverick by traveling to Long McArthur. No stress or hassle like other buying experiences I have had in the past. Got a better deal on my Maverick by traveling to Long McArthur. More

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