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Lucas Newlan
Refer Me
48 Reviews
I am from a small town and want to treat everyone like I will see them tomorrow. In a small town we are all friends.
Read moreDealership Experience
7 yrs, 2 mos
Industry Experience
7 yrs, 2 mos
48 Reviews
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48 Reviews of Lucas Newlan
May 14, 2024
Sales process was good. However, my trailer hitch cover from my trade in was not returned. The salesman reported it was not on the truck when he looked for it after it was s However, my trailer hitch cover from my trade in was not returned. The salesman reported it was not on the truck when he looked for it after it was sent for detailing. It appears there was very little effort to look for it. I have concerns the detail dept lacks integrity. The trailer hitch cover was representative of my military service and had some sentimental value. More
by rodgon37
Helpful 
May 10, 2024
Brent was very patient with us, considering we were there the 1st time just to try out different vehicles. We made it clear we may not be buying at Shottenkirk. Brent was patient with us despite that. Felt the 1st time just to try out different vehicles. We made it clear we may not be buying at Shottenkirk. Brent was patient with us despite that. Felt bad that we came back the day he was gone. Lucas answered all our questions. Thank you. More
by 25PATTY.A.K
Verified CustomerOther Employees Tagged: Kenny Schaffer, Brent Harris
May 04, 2024
They were always available when we had questions. Our salesman was wonderful to explain everything about the vehicle! He was great! Our salesman was wonderful to explain everything about the vehicle! He was great! More
by helm
Other Employees Tagged: Joe Gates, Montel Timmons
May 03, 2024
Great Team. Very attentive to my needs and I got a great deal. Well Done! Very attentive to my needs and I got a great deal. Well Done! More
by RSOLIMANDO2
Other Employees Tagged: Kenny Schaffer
April 27, 2024
Pushed for purchase and refused to hold even with money down. Check engine light came on drive home, missing valve stem caps, dog hair still in truck down. Check engine light came on drive home, missing valve stem caps, dog hair still in truck More
by KATIESHEETS90
Other Employees Tagged: Carlos Brown
April 27, 2024
Fast and friendly always asks if everything is OK and if not always willing to help and make it right not always willing to help and make it right More
by SCOTTGOFF66
Other Employees Tagged: Troy Moretz, Carlos Brown, Kenny Schaffer, Justin Yoder, Joe Gates, Keith Foster
March 26, 2024
Matt and the whole team bent over backwards to get us the car we love!!! We will highly recommend this group to our friends. In fact we did 2 days ago! car we love!!! We will highly recommend this group to our friends. In fact we did 2 days ago! More
by Liv4evrpa
Other Employees Tagged: Kenny Schaffer, Justin Yoder, Keith Foster, Matt Luers, Dylan Wilhelm, Alex Nguyen, Brent Harris, Montel Timmons
March 19, 2024
Great sales team with a focus on the customer. I appreciate the friendly customer service and attention to detail. I appreciate the friendly customer service and attention to detail. More
by Mallard
Other Employees Tagged: Troy Moretz, Brent Harris
March 17, 2024
Everyone was very friendly and helpful. They worked with us to get us what we needed. They worked with us to get us what we needed. More
by MIMI2JRS
Other Employees Tagged: Troy Moretz, Dylan Wilhelm
February 13, 2024
Lucas was patient with us (being new to dealership purchasing). Also passionate about helping us find what we were looking for in a vehicle! He helped us understand the entire process along the way, i purchasing). Also passionate about helping us find what we were looking for in a vehicle! He helped us understand the entire process along the way, including the features of our new KIA! We will be back because of how personable and welcoming Lucas and the team were. More
by GRIFFRUSSELL19
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