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Luis Jimenez
Luis Jimenez at Faulkner Buick GMC West Chester, INC.
Refer Me

Luis Jimenez

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

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4.5
276 Reviews
4.5

276 Reviews

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276 Reviews of Luis Jimenez

June 01, 2024

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Everyone fro Dan the estimator, Steve manager and Mike the GM were amazing. Go there, you so t be disappointed More

by stahls48
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Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Bernard Gunn, Rusty Miller

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June 01, 2024

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excellent service. great diagnosis, rapid repair, done right the first time. Courteous and wonderful communicators. More

by MIKECOLA01
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Yes
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May 31, 2024

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I have been well treated every time I go into the dealership. They appointment in service and get me out in a timely manner. No complaints. More

by CTURTUR
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Recommend Dealer
Yes

Other Employees Tagged: Bryant Pullins

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May 29, 2024

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Waste of time, overcharge prices. ..that's why the warranty insurance don't cover their charges. More

by Cesar
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No
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May 26, 2024

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professional, they listen, they explain, not pushy, so thankful for sales staff and maintenance overall a very good experience More

by LIWHITMORE
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Yes
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May 28, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

May 25, 2024

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Kid friendly, love the courtesy wash. Prices are inline with expectations. Brought my kids (6 & 4) and they had a blast. More

by Shawn M.
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Yes
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May 28, 2024

Faulkner Buick GMC West Chester, INC. responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

May 24, 2024

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Great communication, comfortable waiting area, quality service. I have been happy with the team at Faulkner More

by MARKGNILSON
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Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst

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May 24, 2024

Faulkner Buick GMC West Chester, INC. responded

Mark, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

May 23, 2024

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SLOW made me wait way too long for a simple task and didnt give me my change when i paid for it because you didnt have in in the register More

by BNICHOLSON4185
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Recommend Dealer
No
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May 22, 2024

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Louis is doing a great job within the boundaries the dealership gives him. However, the dealership should be more flexible in its policies More

by tgcoleman
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Recommend Dealer
Yes

Other Employees Tagged: Rusty Miller

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May 23, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for the kind review regarding Luis, tgcoleman. We really appreciate it!

May 21, 2024

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Luis was honest and up front with our ridiculous situation. He did everything that he could for us. More

by PJDUGGER1529
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Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst

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May 23, 2024

Faulkner Buick GMC West Chester, INC. responded

PJ, we apologize to hear about your situation but we are glad Luis could help you as much as he could! Please reach out if we can help with anything more.

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