Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Luis Tur
Refer Me
408 Reviews
408 Reviews
Write a Review
408 Reviews of Luis Tur
May 29, 2024
Verified Customer
Helpful 
May 25, 2024
Went in for tire patch first time and took almost 3 hours. They said they did an oil change - accidentally. Sticker wasn’t changed, nor was it updated in car system. Coincidentally shortly after the sa hours. They said they did an oil change - accidentally. Sticker wasn’t changed, nor was it updated in car system. Coincidentally shortly after the same back tire spot had another nail in it. Went back to dealer and explain to them that it was a little suspicious. They told me that the tire had been changed, and I mentioned that the oil had not been changed or at least the sticker had not been updated Nora had the System been updated in the car. He said he would do another oil change while I waited to have the tire looked at again. I let him know. I did not need an oil change, that that is not why I was there. They did another “ oil change,” Inconveniently my other tire could not have a patch either. It was going to be another almost $300. I told him I didn’t really trust them and that I was just going to take my car elsewhere. Miraculously a new sticker appeared with an updated oil change schedule as well as an updated system. I went to a local tire shop and was told that my tire could be patched and $20 later I was on my way. It’s really unfortunate because I had just recommended stingray Chevrolet to trusted friends and family, and I immediately told him of my subsequent experience and to not trust them. That day also another customer had been quite upset and was wasting his opinion quite loudly. While I was waiting for my issue to get resolved the other Were talking smack about the other guest. It is really unfortunate because nothing in today’s day and age is inexpensive and you have to follow up repeatedly to just get basic services completed and lose trust in a company that you have no recourse with. I will no longer recommend this car dealership to anyone for any reason . More
by Justangelam
May 21, 2024
Always great customer service! Working with Luis was great! Took a bit longer this time for my oil change (2 hrs), but this was unusual. Working with Luis was great! Took a bit longer this time for my oil change (2 hrs), but this was unusual. More
by NJIMENEZ641
Other Employees Tagged: Joe Platt
May 18, 2024
Luis was my service writer when I installed the spoiler on my new Corvette. He set up my appointment, greeted me, took care of getting me a ride to work. Luis also kept me well informed about the vehicle p on my new Corvette. He set up my appointment, greeted me, took care of getting me a ride to work. Luis also kept me well informed about the vehicle progress and even sent me pictures of the car when it was finished. I would rate his service as “Excellent!” More
by MFILOSI
May 16, 2024
Made an appointment for an oil change. The next day was my appointment went and checked in with Luis. My oil change took no more than 20 minutes tops. Everybody was very kind and nice. The The next day was my appointment went and checked in with Luis. My oil change took no more than 20 minutes tops. Everybody was very kind and nice. The building was clean. It was great service. Thank you More
by Nicole Polselli Case Contracting
Other Employees Tagged: Lisa Rice
May 14, 2024
Take your vehicle some place else. Don’t waste your time at this place. They are inexperienced and unprofessional. Don’t waste your time at this place. They are inexperienced and unprofessional. More
by K.edman
Other Employees Tagged: Claudia Zavala, Eric Scott , Mike Engle
May 10, 2024
Always great service! We always get the best customer service from Stingray and we feel like they really care. We always get the best customer service from Stingray and we feel like they really care. More
by ratiob
Other Employees Tagged: Francisco Chavez, Krystal Badger
Dealership Inventory (553 Vehicles)
