Mark Burbach
Mark Burbach at Advantage Chevrolet of Bolingbrook
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Mark Burbach

Service Director

Advantage Chevrolet of Bolingbrook

115 W South Frontage Rd.
Bolingbrook, IL 60440

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4.8
141 Reviews

I am the Service Manager for Advantage Chevrolet of Bolingbrook. I am a GM certified Service Manager and a General Motors Mark of Excellence award winner. I have a Bachelor's Degree in Auto and Heavy Equipment from Ferris State University in Michigan. I have 2 grown kids, a boy and a girl and currently reside in Braidwood. I have been working in the Auto Industry since I started washing cars at a local Chevy dealership as a kid. I have been in the auto industry for over 40 years, all with Chevrolet, and have been with Advantage Chevrolet for five years.

4.8

141 Reviews

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141 Reviews of Mark Burbach

May 22, 2024

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Employee Rating

Make sure to check under your hood after you get your vehicle serviced. Sometime after my previous oil change I started smelling oil and checked under the hood and my oil cap was off and the technician h More

by Hobo
Workmanship
Recommend Dealer
No

Other Employees Tagged: Erik Pieper

May 23, 2024

Advantage Chevrolet of Bolingbrook responded

Thank you for sharing your feedback with us. Your situation is concerning, and we take incidents like this seriously. I appreciate you bringing this matter to our attention, and I would like to discuss this further to find a resolution. Please reach out to me at your earliest convenience with your name and information so we can address your concerns and work towards a happy outcome. Thank you for your understanding. Erik Pieper epieper@advantagedealer.net (630) 226-3930

May 18, 2024

Dealership Rating
Employee Rating

Always friendly and always there to help. Glad to see the staff is always the same happy faces More

by MICHELLE4847
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Jordan, Erik Pieper

May 21, 2024

Advantage Chevrolet of Bolingbrook responded

Thank you, Michelle, for your kind words and for noticing the dedication of Advantage Chevrolet of Bolingbrook's staff. We are thrilled to provide consistent friendly service and are grateful for your support. We'll be here for you whenever you need us! Freddy Pantoja fpantoja@advantagedealer.net (630) 226-3931

April 29, 2024

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Employee Rating

Great dealership, wonderful customer service. Consistent service every time we go in for any services. More

by MRSHDZ12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Jordan, Erik Pieper

May 02, 2024

Advantage Chevrolet of Bolingbrook responded

Your compliments and kind words mean so much to me and our team! I love hearing from satisfied customers, as I work incredibly hard each and every day to ensure that they’re given the wonderful customer service I know they deserve. Thank you for your business and for coming into see us. I hope that we can have the opportunity to work with you again soon. Sincerely, John Fischer | General Manager | 630-226-3905

April 19, 2024

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They handled what the truck needed and it was a good experience. I was happy. More

by L1CAPUTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Jordan, Erik Pieper

Apr 22, 2024

Advantage Chevrolet of Bolingbrook responded

Thank you for providing this amazing feedback! Our team appreciates your comments and I hope that you will visit us again soon! Sincerely, John Fischer | General Manager | 630-226-3905

March 28, 2024

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Employee Rating

Friendly and professional staff. Comfortable waiting area. Good experience. Enjoy the efficiency in regards to service. More

by henryt01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Jordan, Erik Pieper

Mar 29, 2024

Advantage Chevrolet of Bolingbrook responded

Thank you so much for taking time out of your day to share your experience with everyone, Henry. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, John Fischer | General Manager | 630-226-3905

March 27, 2024

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Employee Rating

Service was fine. They did communicate well with me in regards to my appointment and vehicle. More

by COLE78902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Jordan, Erik Pieper

Mar 29, 2024

Advantage Chevrolet of Bolingbrook responded

Cole, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, John Fischer | General Manager | 630-226-3905

March 25, 2024

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Employee Rating

Dealership is nice, the service is great, prices are high, not going to $200 for tps. More

by racroz4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Jordan, Erik Pieper

Mar 27, 2024

Advantage Chevrolet of Bolingbrook responded

I would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and encourage you to contact me if you would like to further discuss your visit. Sincerely, John Fischer | General Manager | 630-226-3905

March 21, 2024

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Employee Rating

Everyone at Advantage Chevrolet is friendly and helpful. The service department has always taken time to listen. More

by A-ZAFRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Jordan, Erik Pieper

Mar 22, 2024

Advantage Chevrolet of Bolingbrook responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, John Fischer | General Manager | 630-226-3905

March 16, 2024

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Employee Rating

I was very please that I was able to get a quick appointment and I was service was satisfied with the service. I was displease with the fact I purchased the vehicle there but was told I could not More

by janmce1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Jordan, Erik Pieper

Mar 19, 2024

Advantage Chevrolet of Bolingbrook responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, John Fischer | General Manager | 630-226-3905

March 15, 2024

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Employee Rating

Very Knowledgeable Staff Very Friendly Staff ! Very pleased with my service!!I would recommend and have recommended Advantage wether for service or buy a car or truck More

by GRFULONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Jordan, Erik Pieper

Mar 18, 2024

Advantage Chevrolet of Bolingbrook responded

I greatly appreciate your business and want to make sure your experience with us was five-star worthy. If you would like to discuss this further, please contact me at your earliest convenience. Sincerely, John Fischer | General Manager | 630-226-3905

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