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Mark Cook
Mark Cook at Ciocca Ford Lincoln of Lawrenceville
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Mark Cook

Service Manager

Ciocca Ford Lincoln of Lawrenceville

2920 Brunswick Pike
Lawrence Township, NJ 08648

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4.8
20 Reviews
4.8

20 Reviews

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20 Reviews of Mark Cook

May 28, 2024

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Employee Rating

The entire process was amazing I would highly recommend this dealership to everyone that is looking for a vehicle More

by Mark S
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Constantin Megherea, Chris Murphy, Jim Catucci

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May 29, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for the great review, Mark! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

May 24, 2024

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Employee Rating

I chose to service my vehicle at Ciocca Ford of Lawrenceville because of proximity and some familiarity with staff. When I arrived with my 2010 Escape. I was greeted by the Service Manager, and Jac More

by CLIFF.TORBAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackie Krzaczyk

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May 28, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thank you very much for such a great review, Cliff! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

May 24, 2024

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Employee Rating

Everyone was pleasant and courteous. My vehicle was repaired with very little disruption to my day. I am very grateful for the level of service I received. More

by KATHREA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Ramos, David Espinoza, Jackie Krzaczyk

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May 28, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for the great review, Kathrea! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

May 21, 2024

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Employee Rating

The members are very polite and friendly to the customer. All through we have not received our registration yet and I’m do to getting anew windshield replace. More

by SWILLIE938
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicolas Guirand, Tony Ramos, Jackie Krzaczyk

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May 23, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for the great review, SWillie! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

May 21, 2024

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Employee Rating

The service department is very responsive… I would highly recommend them for any vehicle you may have More

by AFM055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackie Krzaczyk

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May 23, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for the wonderful review, AFM! Our service team really appreciates it! Let us know if we can help with anything else!

May 19, 2024

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Awesome service. They take excellent care of their customers. I would recommend them to everyone I know. More

by jenabrescia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackie Krzaczyk

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May 20, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Jenabrescia, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

May 18, 2024

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Extremely easy to schedule and work with very communicative. I will go back. Thank you. More

by AFM055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackie Krzaczyk

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May 20, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for the great review, AFM! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

May 20, 2024

AFM055 responded

Thanks and great doing business with everyone in the service department at Ciocca of Lawrenceville…

May 08, 2024

Dealership Rating
Employee Rating

Had a great experience. Everyone was very helpful and easy to work with. All my delivery requests were accommodated. Actually had a good time buying a new vehicle. More

by HyperM3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Constantin Megherea, Chris Murphy, Douglas Sorge, Jim Catucci, Tony Ramos

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May 09, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thank YOU for choosing our team to help you with your car buying. We are so glad that you enjoyed working with our team and the whole experience. Congratulations and welcome to the Family!

May 07, 2024

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Employee Rating

Courteous and quick service Manager took the time to explain car functions in a prior visit More

by KAMLOOPING
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eiad Sandy sanduqa

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May 08, 2024

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

April 23, 2024

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Employee Rating

Nick was great very knowledgeable, went out of his way to make the purchase of the new vehicle as easy as possible More

by NMCF056
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Murphy, Nicolas Guirand, Tony Ramos, David Espinoza

Helpful
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Apr 26, 2024

Ciocca Ford Lincoln of Lawrenceville responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

Apr 26, 2024

NMCF056 responded

Excellent experience would highly recommend ciocca ford Lincoln

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