Matthew Gordon

Our purchase was pretty painless. Nora was great through the whole adventure. She took time out of her day to answer all my questions and stayed in the vehicle to help me setup on the Nora was great through the whole adventure. She took time out of her day to answer all my questions and stayed in the vehicle to help me setup on the gadgets until I was comfortable. There was a disappointment or two. First, we were using an out of state bank from my husbands home town that was giving us a great deal. I told (multiple times) two people what they needed to put on the paperwork for our bank. The information was still left off and delayed pick up of my vehicles by a week. Second, was the Karr Security system I was sold. I felt a little swindle after the fact because one person described the system differently and another person told us after paperwork was signed how it really works and I am not sure it was worth $500. Third, I don't know if Andrew was cranky because it was late and the dealership was closing but he was not very friendly and very blunt. Not excited we were giving the dealership business. More

by MANDA.GARNER Verified Customer Verified Customer

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Gloria the finance manager was a pleasure to work with! Very friendly and knowledgeable, she can make dreams happen! Tony my sales guy was very attentive and professional! I would highly recommend Emich Ch Very friendly and knowledgeable, she can make dreams happen! Tony my sales guy was very attentive and professional! I would highly recommend Emich Chevrolet to my friends and family! More

by jacoby.campbell77 Verified Customer Verified Customer

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Good friendly and quick service. Matthew explained the process and kept me updated throughout. Great service Matthew explained the process and kept me updated throughout. Great service More

by KRROD1 Verified Customer Verified Customer

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Mathew Gordon is a delight to work with, he’s efficient and communicates wonderfully. He’s a keeper. and communicates wonderfully. He’s a keeper. More

by CHRISSYBANDIT Verified Customer Verified Customer

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Excellent customer service ,great performance I will recommend this dealership any time Either service or buy new car I really like it recommend this dealership any time Either service or buy new car I really like it More

by OHCONSTRUCTION99 Verified Customer Verified Customer

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Great staff great professional drivers always helpful with everything I need. They always walk me through any questions that I have. with everything I need. They always walk me through any questions that I have. More

by gmart4 Verified Customer Verified Customer

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Great dealer. Got me in right away. Super expensive and communication was poor. They had someone call out and they could not finish my service so I had to get my o Got me in right away. Super expensive and communication was poor. They had someone call out and they could not finish my service so I had to get my oil changed somewhere else. Matthew who helped me when Victor was out brought a 2-3 star rating to a 4. He was great. More

by CHRISTOPHERMGRIFFIN1 Verified Customer Verified Customer

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Wait time was shorter than I expected. Great customer service. Highly satisfied with the excellence of work on my vehicle. Great customer service. Highly satisfied with the excellence of work on my vehicle. More

by ROSEMSANCHEZ.RS Verified Customer Verified Customer

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I brought my Pontiac in for service, and these guys treated me as if I had just drove up in a new Corvette! Super service, attentive advisors and reasonable prices. treated me as if I had just drove up in a new Corvette! Super service, attentive advisors and reasonable prices. More

by NICHOLASROHR Verified Customer Verified Customer

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The communication is very poor from the service people to the mechanics. Also they do not do jobs in order. the mechanics. Also they do not do jobs in order. More

by jake73 Verified Customer Verified Customer

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