87 Reviews
Write a Review87 Reviews of Michael Marsh
May 31, 2024
To be fair, we have purchased two cars from his dealership and gone in for service a few times over the course of about 12 years. Every time it's just a little bit worse than the time previous. Abo dealership and gone in for service a few times over the course of about 12 years. Every time it's just a little bit worse than the time previous. About 2 weeks ago I had a small leak coming out of my Camaro. I took it down to you guys and all I wanted was an answer of where this leak was coming from. Of course I should have known better from the get-go with the 20 -point inspection xx line and then a full diagnostic is needed to see where a leak is coming from. By the way, I've had plenty of multi-point inspections and gone back home once there was no power steering fluid and this time there was almost no radiator fluid. So much for the thorough checking. I digress. For the next 10 days every time I called my car was never being seen yet. We don't know where the leak is and all my service representative would talk about is struts, struts, struts. Then finally after persistent calling and emails 10 days later they finally got my car up and in a bay and sent back multiple repair bills that totalled $7000. I told my service representative in the beginning that this car is not worth much, it's getting old and I was not interested in putting a lot of money into it. I just want to know where this leak is coming from and what the solution is to fix that. So my car was in the shop for 11 days, is still leaking with no answer to that and new struts for $1700. Complete and utter waste of time and money. The worst part is we just bought a 2023 Traverse from there and were swindled into getting the warranty to make sure one of the sales people gets an extra bonus, now I need to go back and read the fine print to make sure I do not have to bring that vehicle there for service if something were to go wrong for the warranty work. I will do everything in my power to never return to this dealership for anything. I am also now on the market to purchase another vehicle but it is sure not going to be from un-reliable. I will use anywhere but here. That can be y'all's new sales pitch! Un-reliable. More
May 30, 2024
Customer service is always great, and the employees always have great attitudes! The help they give is also very great! always have great attitudes! The help they give is also very great! More
Other Employees Tagged: Kenneth Orosco, Jesse Olguin, John Storz, Marcos Pando-Gallegos
May 26, 2024
Marcos was very helpful, and was not pushy like other Sales Reps. Overall all awesome Customer Service ! Sales Reps. Overall all awesome Customer Service ! More
Other Employees Tagged: Tristano Cordova, Marcos Pando-Gallegos
May 25, 2024
Everyone was helpful and true to their words and felt very welcome and part of the community very welcome and part of the community More
Other Employees Tagged: Jonathan Crowder
May 24, 2024
It was good friendly experience. Thanks to Jessica for helping me get into a beautiful 2020 Chevrolet 4×4 p/u truck today Thanks to Jessica for helping me get into a beautiful 2020 Chevrolet 4×4 p/u truck today More
Other Employees Tagged: Jessica Rosenbarker
May 23, 2024
Came up with a perfect payment plan and got us in our dream truck. Great communication dream truck. Great communication More
Other Employees Tagged: Jessica Rosenbarker
May 23, 2024
great communication, and making the best deal for our family and getting us in our dream truck family and getting us in our dream truck More
Other Employees Tagged: Jessica Rosenbarker, Jonathan Sanchez
May 19, 2024
She is Amazing, very friendly, helpful, wounderful to work with, would recommend hey to friends and family work with, would recommend hey to friends and family More
Other Employees Tagged: Jessica Rosenbarker, Darien Greenidge
May 17, 2024
There very helpful and professional I recommend them to anyone. Because there can help you get into a car. anyone. Because there can help you get into a car. More
Other Employees Tagged: Joshua Buerke, Jonathan Crowder
May 13, 2024
Reliable,informative, trustworthy, the wait time was perfect, I didn’t have to wait.also the service team was considerate. perfect, I didn’t have to wait.also the service team was considerate. More
Other Employees Tagged: Aaron Valenzuela