Check out Mike Brown's reviews on DealerRater

May 18, 2024

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Employee Rating

Always helpful and kind, making sure that I’m well taken care of from the time I drive up to the time that I get my car back! care of from the time I drive up to the time that I get my car back! More

by Kpope0528

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tyson Hall, Kienan Beasley, Ricardo Alegria, Albert Botello, David Hendrix, Jack Gilvin, Brian Cole, Ramon Constancio

Helpful 0

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May 19, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

May 01, 2024

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Mike Brown is very helpful, very knowledgeable, and went above and beyond to get me the car I wanted. Everyone was very professional. above and beyond to get me the car I wanted. Everyone was very professional. More

by Jlbrewer1

Verified Customer

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Trade-in Experience

Purchase Time

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Recommend Dealer

Yes

Helpful 0

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May 01, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

March 04, 2024

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Very fast and efficient Was able to get it all done with emails, DocuSign and phone calls emails, DocuSign and phone calls More

by Cecilmarberry

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mike Brown

Helpful 0

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Mar 04, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

February 29, 2024

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Mike was phenomenal during my shopping and ended up putting me in exactly what I wanted. The finance manager I worked with (I can't remember his name ??) but he was also amazing. These men genuinely ma putting me in exactly what I wanted. The finance manager I worked with (I can't remember his name ??) but he was also amazing. These men genuinely made my car shopping easy and comfortable. I can't praise them enough. More

by brittanynicole9221

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mike Brown

Helpful 0

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Feb 29, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

January 16, 2024

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it was a good experence with them they were rlly helpfull in everyway really good people in everyway really good people More

by gerhardmartens8

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Jan 16, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

January 16, 2024

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Employee Rating

I am assured each time I go to service my car that they will get the service done in due time. I wait rarely more than an hour or just over. Friendly always. will get the service done in due time. I wait rarely more than an hour or just over. Friendly always. More

by amuellertx

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tyson Hall, Albert Botello, Jack Gilvin, Brian Cole, Ramon Constancio

Helpful 0

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Jan 18, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

January 16, 2024

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Employee Rating

I was very pleased with frank brown their assistance was great and got my car in and out and found my problem quickly! great and got my car in and out and found my problem quickly! More

by elydia816

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Philip Jansen, Tyson Hall, Kienan Beasley, Ricardo Alegria, Albert Botello, David Hendrix, Jack Gilvin, Brian Cole, Ramon Constancio

Helpful 0

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Jan 18, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

Jan 18, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

January 16, 2024

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Employee Rating

Very friendly and hopeful. They take care of you like you are very special. Thank you so much. They take care of you like you are very special. Thank you so much. More

by hopegarcia625

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tyson Hall, Kienan Beasley, Ricardo Alegria, Albert Botello, Jack Gilvin, Brian Cole, Ramon Constancio

Helpful 0

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Jan 16, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

January 16, 2024

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Employee Rating

They do a good job. That’s all I should need to write. Fourteen fifteen. That’s all I should need to write. Fourteen fifteen. More

by jackinc3333

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Philip Jansen, Tyson Hall, Kienan Beasley, Ricardo Alegria, Albert Botello, David Hendrix, Jack Gilvin, Brian Cole, Ramon Constancio

Helpful 0

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Jan 16, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

December 29, 2023

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Employee Rating

The team had a great experience in dealing with customers and their way of receiving customers and explaining the product in detail are very much appreciated and it helps me to finalize the vehicle to buy. T and their way of receiving customers and explaining the product in detail are very much appreciated and it helps me to finalize the vehicle to buy. They are absolutely doing great and helping the customers to get their desired. More

by Venkata viswanath

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ricardo Alegria, Jack Gilvin , Angel -4

Helpful 0

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Jan 05, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda