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Mike Lombrozo
Mike Lombrozo at Ocean Cadillac
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Mike Lombrozo

Certified Brand Specialist

Ocean Cadillac

17800 Ipco Rd
Miami, FL 33162

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4.9
122 Reviews

Very down to earth super professional and I'm here just to make people smile and make sure the customers happy and this is the most important for me. This is the Bible that I go by every day.

Dealership Experience

4 yrs, 6 mos

Industry Experience

4 yrs, 6 mos

Specialties & Trainings

Authorized Cadillac dealership training certificates

Languages Spoken

English English

Hebrew Hebrew

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Employee Video

4.9

122 Reviews

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122 Reviews of Mike Lombrozo

June 04, 2024

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Employee Rating

Orlando at the service are was super friendly and diligent! Thank you! On the other side zero recommended as a Dealer. More

by de
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Recommend Dealer
Yes

Other Employees Tagged: Maritza De Los Santos

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Jun 04, 2024

Ocean Cadillac responded

Thank you for your business and this review. We're happy to hear that Orlando and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

June 04, 2024

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Employee Rating

SERVICE WAS EXCELLENT. FROM START TO FINISH. THE DEALERSHIP WAS CLEAN AND INVITING. OUR SALES GUY JACOB WAS GREAT. HE DELIVERED THE CAR TO THE HOUSE AND SPENT AT LEAST 2HRS More

by powint
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zachary Dehring, Jacob Joseph

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Jun 05, 2024

Ocean Cadillac responded

Thanks for sharing about your experience with Ocean Cadillac. Jacob and our team appreciate your business and hope to see you again soon!

June 03, 2024

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Michael was amazing. your finance team, is terrible. I wired cash for payment of car and it took you over 48 hours to confirm wire even though my bank confirmed withi More

by BAYLEYMICHAEL
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Yes
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Jun 03, 2024

Ocean Cadillac responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

May 10, 2024

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Michael Labroso was very helpful very informative he is our salesperson at Ocean Cadillac. Great customer service!! More

by Josie0718
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Trade-in Experience
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Recommend Dealer
Yes
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May 10, 2024

Ocean Cadillac responded

We are so glad that Michael had the opportunity to work with you and that he and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

May 03, 2024

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All the team was excellent, helpful and knowledgeable. Amazing and outstanding service!!! Agency totally recommended. More

by Kviloria74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zachary Dehring, Fernando Diaz

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May 04, 2024

Ocean Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ocean Cadillac, we look forward to having you as one of our valued customers for many more years to come!

April 02, 2024

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Employee Rating

Great experience dealing with this dealership. Made the experience fun and exciting. Would recommend to anyone. More

by s.d.johnson12
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Recommend Dealer
Yes

Other Employees Tagged: Zachary Dehring

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Apr 02, 2024

Ocean Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ocean Cadillac.

March 30, 2024

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Adriana is one the best Service Advisor you have working for your company.. She understands the client request and needs. More

by RAJNEEL.CONHYEA
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Adriana Molina

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Mar 31, 2024

Ocean Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Adriana met your expectations. Thank you again for choosing Ocean Cadillac, we look forward to having you as one of our valued customers for many more years to come!

March 27, 2024

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While located in a rather secluded area, the dealership is large, airy and modern. Personnel is very attentive and eager to help. More

by cosss
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Recommend Dealer
Yes
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Mar 27, 2024

Ocean Cadillac responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Ocean Cadillac!

March 26, 2024

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Good service and follow up with me the vehicle was not marked up like other dealers try to do. More

by wquigley
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zachary Dehring

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Mar 26, 2024

Ocean Cadillac responded

Thank you so much for choosing Ocean Cadillac! Please let us know if we can be of any more assistance!

March 13, 2024

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Employee Rating

Tuvimos una excelente experiencia en la agencia Michael fue muy atento con nosotros, nos dio un servicio espectacular. Nos enseñó con mucha paciencia todo lo que pedimos Estamos muy felices con nuestro n More

by Gladys
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zachary Dehring, William Greene , Mario Murgado JR

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Mar 13, 2024

Ocean Cadillac responded

Thank you for choosing Ocean Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, Gladys, and we hope to see you again!

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