Mike Madruga

Professional sales rep and manager. Very friendly and knowledgeable. Took the time to explain the features of the auto. Not pushy, I didn't feel pressured to buy. A very pleasant car bu Very friendly and knowledgeable. Took the time to explain the features of the auto. Not pushy, I didn't feel pressured to buy. A very pleasant car buying experience. I will recommend Samantha Homa and the dealership to friends and family. More

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I was very impressed with the excellent service. I really appreciate your help.Thanks so match again for your help with purchase of my new car 2017 Toyota Prius v, good price.Your friendly and caring I really appreciate your help.Thanks so match again for your help with purchase of my new car 2017 Toyota Prius v, good price.Your friendly and caring approach,Sam and Mike Madruga(sales manager).I definitely recommend your dealer to my family and friends.Nice team and good people You the best dealer in Maryland . More

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Always there for their clients. Willing to work out whatever you need and go above and beyond to get the job done! Rob Creel is nice, professional, knows his job, gets it done and i Willing to work out whatever you need and go above and beyond to get the job done! Rob Creel is nice, professional, knows his job, gets it done and is fun to work with. Mike in Finance is the best. He bends over backwards to make that deal just right. My last lease I had a nightmare with the Delaware DMV because of recent changes in the DMV's requirements. Mike and Ashley really went to the mat for me to get exactly what the DMV wanted. I really have to thank Ashley as she didn't stop until she got to the right person to get the right stuff. Been a client for 16 years and will never buy anything but Subaru and from no other dealership than Buchanan! More

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Great service and staff! !!! Rob Creel is our favorite salesman and we will continue to work with him for many years! !!! Rob Creel is our favorite salesman and we will continue to work with him for many years! More

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Fantastic! ! Professional and caring. He really wants to help you get the best deal for you. I have brought two cars and will always do my business with this m ! Professional and caring. He really wants to help you get the best deal for you. I have brought two cars and will always do my business with this man. More

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Buchanan Subaru in Pocomoke City, MD is nothing less than outstanding. The sales staff as well as the service staff work with the customer to give best prices on sales/leases and the service department sched outstanding. The sales staff as well as the service staff work with the customer to give best prices on sales/leases and the service department schedules appointments for service, which accommodates the customer. I have to describe all members of Buchanan Pocomoke as courteous, professional and straight forward. A family business atmosphere. My wife and I have leased five Subaru's from Buchanan, and each has been a great experience. More

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Everyone at this dealership is exception! Rob and Mike mad the purchasing process so smooth and fast! Rob and Mike mad the purchasing process so smooth and fast! More

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Dealership offered a fair price and has a good choice of used Subarus. Saleswoman Sam and sales manager Mike were very patient in answering my questions and letting me test drive numerous vehicles. used Subarus. Saleswoman Sam and sales manager Mike were very patient in answering my questions and letting me test drive numerous vehicles. More

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My wife and I have purchased 3 Subaru's from Buchanan since 2017. We love Subaru and the Buchanan in particular. Rob Creel is an excellent sales professional who helped me when I traded up to a 2021 Fo since 2017. We love Subaru and the Buchanan in particular. Rob Creel is an excellent sales professional who helped me when I traded up to a 2021 Forester. Mindy in service has always been there for us. She has been helpful with routine maintenance and also minor emergencies such as unexpected flat tires. It is truly a pleasure to deal with a truly professional organization that appreciates your business. More

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I was extremely impressed by Buchanan Subaru and our Salesman, Rob Creel. From the moment we walked into the dealership, we were treated with the upmost respect and professionalism. Rob walked us throug Salesman, Rob Creel. From the moment we walked into the dealership, we were treated with the upmost respect and professionalism. Rob walked us through the process of selecting the best car for our needs and explained all the next steps. Honestly, everyone at Buchanan made sure our buying experience was exceptional. They have a customer for life. More

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