Mike Townsend
Mike Townsend at Hill Buick GMC
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Mike Townsend | Page 9

Sales Professional

Hill Buick GMC

3960 West Chester Pike
Newtown Square, PA 19073

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5.0
87 Reviews

I have been proud to represent General Motors products since 2005! I love sharing the excitement of getting a new car and helping clients of have the best experience possible! Outside of work my wife and I enjoy traveling with our two kids and going on new adventures.

Dealership Experience

3 yrs, 2 mos

Industry Experience

18 yrs, 2 mos

Languages Spoken

English English

5.0

87 Reviews

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87 Reviews of Mike Townsend

July 29, 2021

Dealership Rating
Employee Rating

Beware of this dealership running your credit to different banks without your authorization. They will tell you anything to get you to purchase a vehicle. More

by G John
Customer Service
Friendliness
Price
Recommend Dealer
No
Aug 05, 2021

Hill Buick GMC responded

G John, Hill Buick GMC respects everyone's personal information. That is why we only submitted your application, which you filled out so see if you could get approved for a new truck to 2 lending sources. You gave us permission to do this. We are sorry that the bank said no to your application. Again, we only submit applications that are filled out and signed by the customer which you did. Hill Buick GMC always has and always will respect the privacy of all our customers. We do things the right way. Our reputation means the world to us!

Aug 05, 2021

G John responded

Show me the application that I signed for you guys to run my credit. Not my preapproval that was signed for Capital One. You guys did what you wanted to do with my information and that is illegal. Your reputation can’t possibly mean anything to you if this is the way your dealership operates. I have filed disputes with all credit agencies and reported this.

Aug 05, 2021

Hill Buick GMC responded

The application that you signed has been emailed to you. Again, we did not run your credit report. We submitted your application to the bank for approval. They ran your credit for approval.

Aug 05, 2021

G John responded

You emailed a copy of a application for Capital One which I was already pre approved, that has nothing to do with inquiries from GM financial.

July 26, 2021

Dealership Rating
Employee Rating

I recently worked with Mike Townsend. He did an excellent job helping us find our new vehicle. I highly recommend Hill GMC and Mike Townsend! More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes

June 28, 2021

Dealership Rating
Employee Rating

HIll GMC was tremendous, great service from the entire team. Mike Townsend was tremendous to work with throughout the entire sales process. More

by pmcgowan24
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stuart Krechmer

June 15, 2021

Dealership Rating
Employee Rating

The dealership was great at providing great customer service as everyone was super informative and knowledgeable. The dealership was kept super clean and everyone was very friendly. Mike was my salesper More

by ashlyndicataldo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

June 13, 2021

Dealership Rating
Employee Rating

Mark and the entire team were outstanding to deal with. Stuart was very helpful and knowledgeable and Mike did a tremendous job explaining all the technology in the car More

by Chris kolmer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Robinson, Stuart Krechmer

May 29, 2021

Dealership Rating
Employee Rating

My first purchase was in 1997.The Buick Skylark lasted My first purchase was in 1997. The Buick Skylark lasted for 19 years. I had a company vehicle, but wanted to make a personal purchase. Made the dec More

by scmorrison56
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Robinson

May 10, 2021

Dealership Rating
Employee Rating

Best car buying experience I have ever had. Mike Townsend is one of the best car salesman I have ever dealt with. Hugh and Mike , made the whole car buying process, as comfortable and easy as possible. I wan More

by Teamster463RickB
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stuart Krechmer , Hugh Gillespie, Kevin Jay

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