Mike Waddle
Mike Waddle at Arlington Heights Ford
Refer Me

Mike Waddle

Service Writer

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Contact Me
4.9
430 Reviews
4.9

430 Reviews

Write a Review

430 Reviews of Mike Waddle

May 23, 2024

Dealership Rating
Employee Rating

MIKE WADDLE At Arlington Heights Ford has always been very helpful with anything I’ve needed and has always taken extra time to answer any questionsI’ That I’ve had. Been using their service department More

by Tjrenglish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 22, 2024

Dealership Rating
Employee Rating

waddle was very efficient and courteous billing was right work performed was right wait was as-expected what more can you ask kjc More

by caeassociates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood

May 11, 2024

Dealership Rating
Employee Rating

We came in to look at a vehicle that was listed online and not only was the car available and ready for us to drive, Lonnie Catanese was easy to work with and the price was as advertised. Simple transact More

by brandi.willey
Recommend Dealer
Yes

April 10, 2024

Dealership Rating
Employee Rating

Mike Waddle, Service Manager, consistently provides me and my wife with excellent service for our Ford Expedition EL and Explorer. I recommend Arlington Heights Ford Service Center. More

by Mark Helbing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Burzawa

Apr 15, 2024

Arlington Heights Ford responded

We truly appreciate you taking the time to write about your experience at our service department, Mark. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with Mike and our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Arlington Heights Ford Team

March 23, 2024

Dealership Rating
Employee Rating

Called yesterday wanted oil change service spoke to John B set appt for 10am car is perfect happy with all services performed More

by TomyJon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, John Burzawa

Mar 26, 2024

Arlington Heights Ford responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Arlington Heights Ford Team

March 21, 2024

Dealership Rating
Employee Rating

Always get excellent service AH Ford. We own 3 Ford vehicles and the AH Ford service department is a big factor why. More

by MTRAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood

Mar 26, 2024

Arlington Heights Ford responded

Thank you for the 5-star rating! We're delighted to know that you had a great time with us. Your positive feedback inspires us to continue delivering exceptional service to all our valued customers. We look forward to serving you again in the future! Sincerely, The Arlington Heights Ford Team

March 21, 2024

Dealership Rating
Employee Rating

Purchased both ford vehicle's at other dealers because of small covid inventories. Recently tried your Arlington heights location because it's close to were we live.come to find that your staff Jerry Hood a More

by northbluff2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood

Mar 26, 2024

Arlington Heights Ford responded

Thank you so much for this fantastic review, and congratulations on your new vehicle! We appreciate you taking the time to share your experience and for allowing us to show you the Arlington Heights Ford difference! If you should have any questions regarding your new vehicle, please don’t hesitate to reach out! Otherwise we wish you miles of happy driving! Sincerely, The Arlington Heights Ford Team

March 13, 2024

Dealership Rating
Employee Rating

Excellent service department fast nice waiting area. Explanation of service performed and how to maintain my car in the future More

by ekrempetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2024

Arlington Heights Ford responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Arlington Heights Ford Team

March 08, 2024

Dealership Rating
Employee Rating

The service was super helpful and quite quick from what I expected. Everyone I spoke to was lovely b More

by katieramone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2024

Arlington Heights Ford responded

Thank you for leaving us this great review, Katie! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

March 04, 2024

Dealership Rating
Employee Rating

Prices on the higher side, service manager should have recommended for what is necessary and what is not, however service was prompt. More

by hameedinm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (224 Vehicles)

new 2024 Ford Bronco Sport car, priced at $30,585
2024 Ford Bronco Sport
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2024 Ford Mustang Mach-E car, priced at $51,890
2024 Ford Mustang Mach-E
new
Shadow Black exterior
Automatic
All-wheel Drive
new 2024 Ford F-150 car, priced at $49,494
2024 Ford F-150
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
new 2024 Ford Bronco car, priced at $61,018
2024 Ford Bronco
new
Azure Gray Metallic exterior
Manual
Four-wheel Drive
used 2023 Genesis G70 car, priced at $33,701
2023 Genesis G70
used
Savile Silver exterior
Automatic
All-wheel Drive
used 2019 Chevrolet Spark car, priced at $11,901
2019 Chevrolet Spark
used
Red exterior
CVT
Front-wheel Drive