Miranda Sare

Holm Automotive Center Inc responded

Thank you for your fantastic review of Holm Automotive Center in Abilene! We truly appreciate your business and kind words about our team. At Holm Automotive, our core value of Customer Care is paramount. We're committed to ensuring our employees are friendly and helpful, going the extra mile to address your concerns and get your vehicle back on the road as quickly as possible. Hearing that we achieved this for you in a reasonable timeframe makes our day! Our team takes pride in their determination to solve problems efficiently. We understand that car troubles can be stressful, and we strive to provide a trustworthy and professional experience to get you back behind the wheel with confidence. Thank you again for choosing Holm Automotive. Please don't hesitate to recommend us to friends and family, or return for any future automotive needs! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

That's fantastic to hear! We're happy to hear your car is back on the road after your encounter with the raccoon. Our service and collision departments take pride in their quality repairs, and it's exciting to know the repairs were met with great skill from our technicians! Thanks for letting us know about your positive experience! If you ever need any future service work, don't hesitate to give Holm Automotive Center a call. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Holm Auto Gets You Back on the Road Fast! At Holm Auto, we appreciate your kind words! Our staff takes pride in being super nice and efficient. We're thrilled they were able to service your vehicle in just 45 minutes, getting you back on the road quickly. That's what great service is all about! Thanks for choosing Holm Auto, and we look forward to seeing you again next time! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

At Holm Automotive, we pride ourselves on delivering exceptional service throughout the car buying journey. We're thrilled to hear you found our staff friendly, knowledgeable, and helpful – that's exactly what we strive for! Be sure to let Jamie, Josh, or Miranda know what we might do to earn those other two stars on your next visit! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thanks for sending us this feedback. We had difficulty matching this review up to a repair order and want to make sure we take excellent care of you. Would you please reach out to the Holm Service Department for a free Alignment Check and Tire Inspection. Our service manager and the team would like to know more about the concern and this would be our first step in correcting the issue. We apologize for the inconvenience and hope to hear from you soon to get you back in! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

What a fantastic compliment Nancy! Your review absolutely makes our day at Holm Auto! We set a high standard for both expertise and friendliness, and hearing that we delivered on both is incredibly rewarding for the entire team. It sounds like you've had consistently positive experiences, and we're so grateful for your kind words. See you next time! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you again for your kind words about Holm Automotive! We're thrilled to hear that you've consistently had positive experiences here. It's fantastic to know that everyone on our team has been helpful, and especially that Josh went the extra mile with tire suggestions and getting you scheduled quickly. We appreciate you recognizing his efforts! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

We appreciate the 5-star review and the detailed feedback! Our team takes pride in being quick, professional, and communicative. It's important to us that we get your vehicle back to you quickly, complete the requested work with expertise, and keep you informed about any other potential needs. We're glad our staff was polite throughout the process. Thank you for choosing Holm Automotive Center, and we look forward to serving you again in the future! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for sharing your positive experience at Holm Automotive Center! We appreciate you taking the time to leave this review. At Holm Automotive, our core value of Customer Care is paramount. This means keeping you informed and ensuring you feel comfortable throughout the service process. We're happy to hear the entire team, from the service advisors to the technicians, were courteous and friendly and kept you updated on your vehicle's status. Clear communication is essential for building Trust with our customers, which is another cornerstone of our mission statement. We appreciate you acknowledging that the team made sure you were aware of what was going on with your vehicle. Thank you for choosing Holm Automotive for your service needs. We look forward to seeing you again in the future! Sincerely, the Holm Automotive Team of Abilene.