Nataly Diaz

I had very good service to the man that check me on. I’m sorry I forgot his name. I’m sorry I forgot his name. More

by LIZATHOMFORD Verified Customer Verified Customer

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Nothing special. Have been buying cars for years. Some dealerships are easier to deal with than others. This dealership was nothing special. 5 hours to begin the Have been buying cars for years. Some dealerships are easier to deal with than others. This dealership was nothing special. 5 hours to begin the purchase process (no lunch). Another 3 hours to complete the financial process and take delivery. Would not negotiate on purchase price. Tried several times to "upsell" us on such things as $900 paint coating, $1,500 extended warranty, etc. Vehicle was detailed and fueled up when whole process was done. Received a quick & simple overview of the vehicle operations. Overall, while salesman was kind and considerate, other staff really could do much better at customer service. Sitting in a showroom 5 hours, then another 3 hours was seriously frustrating. Why was that necessary ? More

by ENDURANCE74 Verified Customer Verified Customer

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Love my new Toyota, just need some lessons on how to use all the various niceties about it. all the various niceties about it. More

by bettyoverstreet Verified Customer Verified Customer

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Everyone from beginning to end was professional, courteous and paid close attention to detail. They made us feel as if they genuinely appreciated our business. courteous and paid close attention to detail. They made us feel as if they genuinely appreciated our business. More

by VCCOWDEN Verified Customer Verified Customer

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Nataly and Zuheir were very friendly and helped me out by going above and beyond in making me feel comfortable and feel taken care of. I know it was a struggle finding the right fit of car for me but did so going above and beyond in making me feel comfortable and feel taken care of. I know it was a struggle finding the right fit of car for me but did so anyways. Thank you!! More

by alexa.172 Verified Customer Verified Customer

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Great experience all around. The team is dedicated to delivering a quality and honest purchase. The team is dedicated to delivering a quality and honest purchase. More

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1st time taking my wife’s Lexus here. . My new location from now on. Thank you. . My new location from now on. Thank you. More

by paul6666aw Verified Customer Verified Customer

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Thanks to Nataly for pulling through on finding us what we wanted to drive off the lot with the Magnetic Grey 4runner ORP…will definitely refer friends/family to her . we wanted to drive off the lot with the Magnetic Grey 4runner ORP…will definitely refer friends/family to her . More

by YAHIWATSU Verified Customer Verified Customer

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It was great ? ?.. Dealership was very good and nice... Everybody was very professional.. With excellent customer service and support ?.. Dealership was very good and nice... Everybody was very professional.. With excellent customer service and support More

by kuman Verified Customer Verified Customer

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Worked with Brad H via texted and emailed on pre-order We knew what the out door price was, We also checked things out thru Hanlees website on what options were available and TFS interest rates. We were prep knew what the out door price was, We also checked things out thru Hanlees website on what options were available and TFS interest rates. We were prepared, had no hassle, everything went very smoothly as a Costco auto member. Would highly recommend to others More

by bkchance Verified Customer Verified Customer

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