Omar Galvez

Vehicle quality is great. The sales experience was very good and easy. The service writer is exceptional. Thank you very much. I’ll be back good and easy. The service writer is exceptional. Thank you very much. I’ll be back More

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Salesman Angel Munoz was very professional and knowledgeable about the new car I ultimately bought. It was a great experience. I highly recommend Power Mazda. knowledgeable about the new car I ultimately bought. It was a great experience. I highly recommend Power Mazda. More

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Amazing Sabina went out of her way to make sure we had a deal tempting enough to come down from Portland! Her and Omar did exceptional deal on our trade in. W Sabina went out of her way to make sure we had a deal tempting enough to come down from Portland! Her and Omar did exceptional deal on our trade in. We got a killer deal! They even gave us a deal on the leather protector spray, it couldn't be done on the day we bought it so I had to bring it back down, two hour service time and filled my tank, washed and vacuumed it! Definitely worth going to! More

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Went above and beyond Omar went out of his way to make sure I was happy with my purchase. He really understands good customer service. I will recommend power Mazda on marke Omar went out of his way to make sure I was happy with my purchase. He really understands good customer service. I will recommend power Mazda on market to all my friends and family! Good team! More

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AVOID THIS DEALERSHIP The sales staff at Power Mazda lies and will not honor the deals they make over the phone. They refuse to put anything concrete in writing and when t The sales staff at Power Mazda lies and will not honor the deals they make over the phone. They refuse to put anything concrete in writing and when they do it is not what is actually discussed or agreed upon over the phone. They use hi-pressure sales tactics and are rude. In short: They will smile to your face while trying to screw you over. I will echo what others have said AVOID THESE PEOPLE. More

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Terrible Experience I purchased a Mazda CX-5 (which I do love by the way) that wasn’t ready to sell yet (which I understood) so they gave me a loaner until my car was rea I purchased a Mazda CX-5 (which I do love by the way) that wasn’t ready to sell yet (which I understood) so they gave me a loaner until my car was ready, nice right. Wrong. The process it took in actually getting my car was lengthy and extremely frustrating. It took them 12 days to have my car ready, they just kept changing the date that it would be done. And when they brought the car, the interior was FILTHY. It hadn’t been cleaned from the previous owner. Dirt all over the seats and doors, stains on the seats, and pet hair. Apparently they didn’t have time in the 12 days they had my car, to clean it. When I told them about it they said they would make it right. So I called and texted the next day to set something up where so would take it to get detailed and they would pay for it. I got ignored by both the salesman and Omar, the manager, until my angry boyfriend called from his phone and Omar picked up on the first call... When I finally got my car detailed, the detail place billed Power Mazda and when they called Power to get payment, Power gave them the run around and hung up on them three times. The detail place didn’t get payment until the next morning. My car was also given to me with LESS than a quarter tank of gas after I had just filled the loaner car they took back. They also didn’t give me floor mats for my car, but I don’t want to go through the hassle of trying to call them and get some. Not worth it. All around, business was conducted very poorly by Power Mazda. This was the worst car buying experience I have ever had. Awful!!! More

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Rough Customer Service So, I leased my vehicle from Power Mazda on February 3rd, 2018. I was told that the vehicle had roof rails (by Bryson our salesman), so I purchased c So, I leased my vehicle from Power Mazda on February 3rd, 2018. I was told that the vehicle had roof rails (by Bryson our salesman), so I purchased cross bars for it during the lease negotiation. When we walked out to drive the vehicle home from the dealership, I noticed it didn't actually have roof rails. Bryson said he would just refund us the purchase amount. When the check didn't arrive, I called Omar who said he would have the check printed and we could pick it up at the dealership. I went to the dealership on a Saturday about 3 weeks ago, and Omar said the check was in a safe that he couldn't access until Monday. I said that was fine, and he could just mail it to me. As of this message, I still have not received the check. My wife and I have both left messages for Omar that have gone unreturned. We have been left a little frustrated and confused by the lack of communication from the dealership. We are wondering what needs to be done in order to resolve this situation. More

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