Dealership Experience
28 yrs, 8 mos
Industry Experience
34 yrs, 1 mo
Languages Spoken
English
Spanish
237 Reviews
Write a Review237 Reviews of Rick Jimenez
April 18, 2024
Great service by competent caring professionals. whether in sales or service departments. Customers are always treated with respect. whether in sales or service departments. Customers are always treated with respect. More
Other Employees Tagged: Mark Allen, Tony Pagano , DAVID STONE
April 10, 2024
The staff focuses on customer service and listening to the specifics you want. Service department, with Harry is very accommodating. the specifics you want. Service department, with Harry is very accommodating. More
Other Employees Tagged: Mark Allen, Tony Pagano
April 08, 2024
Other than a brief period of time when the sales manager was below average, we have dealt with Plaza for 20 years. Tony and staff are very professional. Service department is top notch. was below average, we have dealt with Plaza for 20 years. Tony and staff are very professional. Service department is top notch. More
Other Employees Tagged: Mark Allen, Tony Pagano
April 04, 2024
Wonderful staff Very helpful Did a soft sell Allowed the product to sell itself Very satisfied the product to sell itself Very satisfied More
Other Employees Tagged: Mark Allen
April 01, 2024
Great place to buy and service my Auto. Staff is great and they do care thanks Staff is great and they do care thanks More
Other Employees Tagged: Mark Allen, Chris Johnson , DAVID STONE
January 30, 2024
Highly professional sales process. Very knowledgeable sales team. Efficient and enjoyable purchase. Exceptional Cadillac dealership. Very knowledgeable sales team. Efficient and enjoyable purchase. Exceptional Cadillac dealership. More
Other Employees Tagged: Mark Allen
January 25, 2024
No pressure, polite, friendly and honest. Rick was was very informative and personable. Very happy with our used car so far. Rick was was very informative and personable. Very happy with our used car so far. More
Other Employees Tagged: Mark Allen
January 22, 2024
Great dealership with outstanding people. Always friendly and helpful. I've purchased several vehicles from Rick at Plaza. I keep going back service is outstanding. Always friendly and helpful. I've purchased several vehicles from Rick at Plaza. I keep going back service is outstanding. More
Other Employees Tagged: Mark Allen, Jonathan Molzof, Robby Giovanetti, Tony Pagano, Chris Johnson , DAVID STONE
January 10, 2024
When I purchased my cadillac on 9 November 2023, I drove it home and had transmission fluid all over my garage floor. Returned it immediatley to the dealer and was informed I had a leak around my gaskets. it home and had transmission fluid all over my garage floor. Returned it immediatley to the dealer and was informed I had a leak around my gaskets. They determined it best to replace the transmission. I was promised that it would be returned to me before Christmas. It was, the Friday before Christmas, after I called for an update on the status. Once I get home I hear a singing in the undercarriage. Took it back to the dealer and went for a ride with the service manager. No noise. Ok, I go home and over the weekend the noise returns. Listening closely while I'm near a curbing, I can hear grinding. Still waiting for a call back from the service manager. I hope someone with any type of management can call me to make the situation better. BTW, is there anything true about the Lemmon Law? More