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Robert Webb

Overview Reviews (40) Inventory (145)

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Robert Webb

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Robert Webb

Fixed Operations Coordinator

Colonial Chevrolet

171 Great Road
Acton, MA 01720

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5.0

40 Reviews

Overview Reviews (40) Inventory (145)

Dealership Experience

5 yrs, 7 mos

Industry Experience

9 yrs, 4 mos

Languages Spoken

English

5.0

40 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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40 Reviews of Robert Webb

June 02, 2024

Dealership Rating

Employee Rating

Customer service is excellent. Always a pleasure to deal with. Very courteous. Very professional. Keeps me informed Always a pleasure to deal with. Very courteous. Very professional. Keeps me informed More

by stedesco9905

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jun 02, 2024 -

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

June 01, 2024

Dealership Rating

Employee Rating

Love the service at this dealership. Polite, friendly and professional. Highly recommend them for purchasing a new or used vehicle and for servicing your vehicles. Polite, friendly and professional. Highly recommend them for purchasing a new or used vehicle and for servicing your vehicles. More

by sreyes189

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Jun 02, 2024 -

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

May 31, 2024

Dealership Rating

Employee Rating

Bobby has been a pleasure to deal with. Always very helpful and knowledgable! We will continue to schedule our service needs with him. Always very helpful and knowledgable! We will continue to schedule our service needs with him. More

by TRUCKERATK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Jun 02, 2024 -

Colonial Chevrolet responded

Thanks for sharing about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

May 21, 2024

Dealership Rating

Employee Rating

Went to my scheduled maintenance, everything was done in time, staff is friendly and provides great updates throughout the process time, staff is friendly and provides great updates throughout the process More

by revsboston

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom O'Toole

Helpful 0

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May 21, 2024 -

Colonial Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet, we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

May 20, 2024

Dealership Rating

Employee Rating

Very nice staff and fast service! I did my yearly inspection and I was in and out in 20-25 minutes. I did my yearly inspection and I was in and out in 20-25 minutes. More

by ALEKSANDRA MASLOVA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bob Lyra

Helpful 0

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May 20, 2024 -

Colonial Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Aleksandra, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

May 17, 2024

Dealership Rating

Employee Rating

Replaced the battery in my Bolt EV under warranty. Great communication from diagnosis to pickup. Great communication from diagnosis to pickup. More

by GG.WRIGHT

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom O'Toole, Bob Lyra

Helpful 0

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May 20, 2024 -

Colonial Chevrolet responded

Thank you for choosing Colonial Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! John Woodland General Manager jwoodland@colonialchevrolet.com

May 14, 2024

Dealership Rating

Employee Rating

Had a recall done on my vehicle. It’s was done well. Great job thank you It’s was done well. Great job thank you More

by MANUELAIRES

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom O'Toole, Bob Fahey, Bob Lyra, Erik Arsenault

Helpful 0

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May 14, 2024 -

Colonial Chevrolet responded

Thanks for sharing about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

May 12, 2024

Dealership Rating

Employee Rating

Excellent job! Very professional and reasonably fast. Communication with the service staff is very attentive and timely. Chevrolet Acton - absolutely recommended. Very professional and reasonably fast. Communication with the service staff is very attentive and timely. Chevrolet Acton - absolutely recommended. More

by Ruslan Gavrilov

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Monica Carpenter, Tom O'Toole, Bob Fahey, Bob Lyra

Helpful 0

Report | Print

May 12, 2024 -

Colonial Chevrolet responded

Thank you, Ruslan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

May 13, 2024 -

Ruslan Gavrilov responded

The thanks are for you! You guys are doing a really good job.

May 10, 2024

Dealership Rating

Employee Rating

Came in for an oil change and waited at the dealership. All the work was done correctly and did not have to wait very long. All the work was done correctly and did not have to wait very long. More

by DAVIDCARLSON7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

May 11, 2024 -

Colonial Chevrolet responded

Thank you, David, for sharing about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

May 09, 2024

Dealership Rating

Employee Rating

Great service with the entire team. Made quick work of the unexpected service issue, can't thank the team enough. Made quick work of the unexpected service issue, can't thank the team enough. More

by kreilly1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Monica Carpenter, Tom O'Toole, Bob Fahey, Bob Lyra

Helpful 0

Report | Print

May 10, 2024 -

Colonial Chevrolet responded

Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

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