Ryan Derby
Ryan Derby at Key Ford of Rockland
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Ryan Derby

Product Specialist

Key Ford of Rockland

2 Moody Dr
Thomaston, ME 04861

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4.8
18 Reviews

Dealership Experience

1 yr, 6 mos

Industry Experience

1 yr, 6 mos

4.8

18 Reviews

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18 Reviews of Ryan Derby

May 13, 2024

Dealership Rating
Employee Rating

Love the service here. That’s why I just bought out my lease and the process was so simple More

by Kbellie42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 28, 2024

Dealership Rating
Employee Rating

I have had many problems with my car. Now the back side window will not go down. More

by naynay0564
Service Communication
Recommend Dealer
No
Apr 29, 2024

Key Ford of Rockland responded

Good morning, My name is Marie Forbes. I am the GM at Key Ford. I am sorry to hear that you have had problems with your vehicle. We service them well ahead of the sale, but some vehicles still have repairs that come up after. If you reach out to me personally, I will do my best to help you. My number is 207-594-4466 and my email is mforbes@keyauto.com

April 24, 2024

Dealership Rating
Employee Rating

I had a good experience when buying my car. They helped get a lot of paperwork done over the phone. They answered my questions about the financing so I could pick the lender I wanted. The gu More

by melissacain3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 21, 2024

Dealership Rating
Employee Rating

It was the best experience in my years of buying a new car ...I buy ever 3 years ..Ryan is amazing!!! Will definitely go back in 3 years ... More

by kobesmom1201
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marie Forbes

April 13, 2024

Dealership Rating
Employee Rating

Service great. ..not to happy with Sales... then that alls good. Have a great day More

by KEYEQUILT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 12, 2024

Dealership Rating
Employee Rating

Not a good experience I'm buying my brand new Ford probably not going to use key Ford again More

by thompsonpeter48fan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Lucas Gray

April 05, 2024

Dealership Rating
Employee Rating

All members of sales team performed exactly as expected. Courteous, no pressure, car was well prepared and ready. A pleasant experience. More

by pkharman
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Marie Forbes

February 20, 2024

Dealership Rating
Employee Rating

I’ve bought 2 vehicles from Ryan in the past year. I’ve never been back to the same salesman before. Ryan’s awesome to deal with, he’ll work hard to get your business. This time he went above and beyo More

by ScottM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 12, 2024

Dealership Rating
Employee Rating

Great experience. Will use again. Will gladly recommend to family and friends for future purchases More

by jeff.mcdowell
Recommend Dealer
Yes

Other Employees Tagged: Ryan Derby

January 26, 2024

Dealership Rating
Employee Rating

I just did Ryan did a great job, very happy with everything. Will go back More

by KYLEDEMMONS
Recommend Dealer
Yes

Other Employees Tagged: Ryan Derby

1

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