5 Reviews of Scott Essex
April 28, 2024
I was very thankful for the help and time that your salesman Scott Took with me. He was very knowledgeable with all the different jeeps. It helped me very much thank you. salesman Scott Took with me. He was very knowledgeable with all the different jeeps. It helped me very much thank you. More
August 16, 2023
I recently had an extremely disappointing experience with this dealership. After placing a down payment on a Dodge Challenger Scat Pack listed at $42,000, I embarked on a 6 hour road trip to collect my new c this dealership. After placing a down payment on a Dodge Challenger Scat Pack listed at $42,000, I embarked on a 6 hour road trip to collect my new car. However, halfway into my journey, I was informed that the car had been dispatched on a transporter. To add insult to injury, it turned out the vehicle was sold out from under me and ended up at an auction. Another dealership in Arizona ultimately purchased it. Scott Essex, the salesperson, and Jason, the finance manager, were the individuals I dealt with during this process. Their inability to find a resolution was astounding. They promised me that they would "hook me up" with a great deal since this was their fault and not mine. Instead of assisting me with a fair deal on a alternative vehicle, they nudged me towards a more expensive model, even when my initial choice was priced at $42,000. This kind of service is unacceptable, especially considering the commitment and effort I had shown. Potential buyers, proceed with caution. More
June 05, 2023
This is my first visit to your dealership and I have to highly complement Melody since she actually helped me with my concerns just by being friendly and caring and help me with getting to the right person highly complement Melody since she actually helped me with my concerns just by being friendly and caring and help me with getting to the right person for my service questions. I have to say John Grupe is a wonderful service Director He definitely changed my mind to the full positive for the service department. John was a pleasure to work with by helping diagnose a squeak noise that was concerning me with my challenger scat pack. Also need to mention Melody in sales, she showed me some used cars that I was interested in looking at and she had another appointment set up, but she introduced me to Scott in used car sales and he took over with showing me the car I was interested in looking at and test driving. I have to give them a Full 5 star review for how well they handled my service issue and inquiry for another used vehicle purchase. They are Keeping an eye out for what I am looking for in that used vehicle arena. I will be using them for my service needs for sure and will recomened them to anyone. thank you all for your help today. More
Other Employees Tagged: John Grupe, Melody Arquillo
October 18, 2022
Good afternoon. On October 17 I brought my friend to look at a fine Chevy Malibu. After meeting with Scott Essex who totally got the ball rolling with class,, prof On October 17 I brought my friend to look at a fine Chevy Malibu. After meeting with Scott Essex who totally got the ball rolling with class,, professionalism, competency, and a fine sense of humor..my friend did indeed make the purchase. Considering the low milage the price was fine. Cudos go out to Scott Essex. He is a true asset to your dealership. Sincerely, Dale Drumheiser More