Scott Lackey
Scott Lackey at Shields Auto Center
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Scott Lackey

Service Advisor

Shields Auto Center

850 Broadmeadow Rd
Rantoul, IL 61866

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4.7
186 Reviews

I'm an outgoing person with great personality, I enjoy playing and spending time with my wife and kids fishing and boating. When ever I have the free time.

Dealership Experience

10 yrs, 5 mos

Industry Experience

18 yrs, 5 mos

Languages Spoken

English English

4.7

186 Reviews

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186 Reviews of Scott Lackey

May 28, 2024

Dealership Rating
Employee Rating

Service was great as always. Truck was finished early and ready to pick up as promised. More

by glasaar
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Keyes

May 28, 2024

Dealership Rating
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Got me within a few days of me calling and had my issues fixed and called when it was done More

by jasonam762
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

May 25, 2024

Dealership Rating
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check in was quick and precise. Our vehicle was service efficiently. It was done on time and returned to use with all settings and seat position as we dropped it off. Great exper More

by c.hays
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Recommend Dealer
Yes

May 19, 2024

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No review No review No review No review no Review Ddddfddddddd dfghjhgfghb thought hbjkkij hjnjm More

by Diana
Service Price Transparency
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Recommend Dealer
Yes

May 18, 2024

Dealership Rating
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Was great! Done in less than 45 minutes!!Thats checking everything. Oil change and tire rotation also. More

by arnoldbecky79
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Terry "TNT" Twitchell

May 15, 2024

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Always have a great experience at Shields. I highly recommend both sales and service departments. More

by lmarlow53
Service Price Transparency
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Recommend Dealer
Yes

May 05, 2024

Dealership Rating
Employee Rating

I was sold a Jeep Gladiator that had a recall on it and they didn’t even inform me about this recall. The recall took several months which in this time I had to get me a whole new set of tires because of t More

by justicedavidjustice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 07, 2024

Shields Auto Center responded

We value your feedback and understand your disappointment. We would love the opportunity to investigate your service history further and get more information from you. Please call Dale Scudder at (217)892-2155 at your earliest convenience. Thank you!

April 10, 2024

Dealership Rating
Employee Rating

Absolutely wonderful people, from the sales, to parts, to service to finance and insurance, everyone was extremely nice, friendly, efficient, and welcoming. I have never had this happen at any dealership. More

by waspi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Shields Auto Center responded

This is amazing feedback! We are so happy that you are pleased with you experiences with us. Your review means a lot to us! Thank you for sharing and for allowing us to serve you!

Apr 25, 2024

waspi responded

You are welcome. You deserve a very good rating on the feedback.

April 05, 2024

Dealership Rating
Employee Rating

They greet you happily and quickly and took care of my car efficiently and I was out of there in 45 minutes More

by dlawyer
Recommend Dealer
Yes

Other Employees Tagged: Kory Miller

Apr 24, 2024

Shields Auto Center responded

We are grateful for your review. Thank you for sharing with us.

March 31, 2024

Dealership Rating
Employee Rating

Service is always prompt and service staff are friendly and helpful. We will return for all our service needs and recommend Shields to our friends. More

by vjruss0718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Shields Auto Center responded

Thank you so much for recommending us! We are glad that you have had great experiences with our service department. We appreciate your business and are happy to help you anytime!

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