Scott Willis
Warranty Administrator
Twin City Chrysler Dodge Jeep RAM Fiat
3838 IN-38 E
Lafayette, IN 47905
20 Reviews
Write a Review20 Reviews of Scott Willis
May 30, 2024
Job was done quickly and well and they communicated the whole time. Nice people there whole time. Nice people there More
Other Employees Tagged: John Cnota, Tony Cron, Marc Horton, Jordyn Hartman, Chelsey Dunfee , Nate Barrett and Tom Yater
May 24, 2024
Always a good experience I Travel from Illinois Just like clockwork in and out in no time flat everyone always friendly clockwork in and out in no time flat everyone always friendly More
Other Employees Tagged: John Cnota, Tony Cron, Marc Horton, Jordyn Hartman, Chelsey Dunfee
May 23, 2024
Terrible communication about status of vehicle, excuses for miscommunication all the time, inability to diagnose and fix problems. Just all around bad serviceā¦ for miscommunication all the time, inability to diagnose and fix problems. Just all around bad serviceā¦ More
Other Employees Tagged: John Cnota, Marc Horton
May 17, 2024
Well they cannot control what Chrysler will do from a warranty perspective they have 100% control over the communication they provide. Communication from drop off to pick up was poor. I don't believe t warranty perspective they have 100% control over the communication they provide. Communication from drop off to pick up was poor. I don't believe they actually communicated with Chrysler on my behalf of the warranty and could not provide any evidence of that. Took 7 days to just complete an analysis and charge me close to $200 without providing the details. I would suggest you go to your local independent mechanic if it's not warranty work and if under warranty consider driving to Monticello in the future. More
Other Employees Tagged: Marc Horton, Chelsey Dunfee
May 17, 2024
Very polite and helpful when asked a question and made sure I did not. Red anything while waiting sure I did not. Red anything while waiting More
Other Employees Tagged: John Cnota, Tony Cron, Marc Horton, Jordyn Hartman, Chelsey Dunfee
May 06, 2024
The service team at Twin City is always fantastic to work with. Always upfront and honest. with. Always upfront and honest. More
Other Employees Tagged: Greg Henson, Tony Cron, Jordyn Hartman
May 06, 2024
Quality of work was great and they were very friendly and informative. Glad I chose them for the work informative. Glad I chose them for the work More
Other Employees Tagged: John Cnota, Tony Cron, Marc Horton, Jordyn Hartman, Chelsey Dunfee