Sergey Kramarchuk
Sergey Kramarchuk at Andrew Chevrolet
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Sergey Kramarchuk

Service Advisor

Andrew Chevrolet

1500 West Silver Spring Drive
Milwaukee, WI 53209

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4.6
912 Reviews

Languages Spoken

English English

Russian Russian

4.6

912 Reviews

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912 Reviews of Sergey Kramarchuk

May 30, 2024

Dealership Rating
Employee Rating

To perform a problem analysis on my vehicle air condition, I was told the cost was $446.00 an hour. That fee was higher than most Medical Dr. Fees.. The Sales person had a smuck grin on his, alone More

by RUFUSXOLL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
May 31, 2024

Andrew Chevrolet responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

May 29, 2024

Dealership Rating
Employee Rating

Very nice people good mechanics very nice service thank you all people service clean restroom More

by Nick 64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Dorsey, Joel Turner

May 30, 2024

Andrew Chevrolet responded

Hi Nick, Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team and found our service top-notch. Your satisfaction is our priority, and we're grateful for your feedback. We look forward to serving you again in the future.

May 28, 2024

Dealership Rating
Employee Rating

Thanks for all the services and good solutions on all my purchases in the last ten years... my business always will be happy with you.. More

by Jorge Thompson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Pelman, Lucas Musil

May 29, 2024

Andrew Chevrolet responded

Hi Jorge, Thank you for your loyalty and kind words! We're delighted to have served you over the past ten years and look forward to continuing to support your business. Your satisfaction means a lot to us!

May 28, 2024

Dealership Rating
Employee Rating

The service and. employees were great. I was provided a loaner vehicle until my vehicle was fixed. More

by TYCOONRICH27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2024

Andrew Chevrolet responded

Hi, Thanks for sharing your experience! We're glad to hear that our service and employees met your expectations. Providing a loaner vehicle is all part of ensuring a smooth experience. If you ever need assistance again, just let us know!

May 27, 2024

Dealership Rating
Employee Rating

Great customer service. I appreciate his honesty and willingness to work with me. Very quick & efficient. More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2024

Andrew Chevrolet responded

Hi Kay, Thanks for your kind words! We're glad to hear that you had a great experience with our customer service team. We strive to provide honesty and efficiency in our service, and we're happy to hear it was appreciated. If you need anything else, feel free to reach out.

May 22, 2024

Dealership Rating
Employee Rating

I always had a good experience with this dealership and I love that the company has agents that have been with the company for 17yrs and up keep making your customers and agents happy. More

by ethelcalhoun@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Dorsey, Joel Turner

May 23, 2024

Andrew Chevrolet responded

Hi Ethel, Thank you for your wonderful feedback! We're delighted to hear about your positive experiences and appreciate your recognition of our long-term agents. We'll keep striving to make both our customers and agents happy.

May 22, 2024

Dealership Rating
Employee Rating

Great communication about the services needed for my car. Although a big job, it was done ahead of schedule. More

by LISAFLOADING
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2024

Andrew Chevrolet responded

Hi Lisa, Thank you for your feedback! We're glad to hear you appreciated the communication and that the job was completed ahead of schedule. We look forward to serving you again.

May 21, 2024

Dealership Rating
Employee Rating

I have had the pleasure of working with Andrew Chevrolet for 16 years and I have always received great satisfaction from various employees More

by Lloyd buttke
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas musil

May 22, 2024

Andrew Chevrolet responded

We're honored to have earned your loyalty over the past 16 years, Lloyd! Thank you for choosing Andrew Chevrolet and for your continued support. We're delighted to hear that our team has consistently provided you with great satisfaction. If there's anything else we can do for you, please don't hesitate to let us know

May 20, 2024

Dealership Rating
Employee Rating

They were fast and precise in their job and knowledge in their craft. Thank you More

by SYPHOREDOURDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Dorsey, Joel Turner

May 22, 2024

Andrew Chevrolet responded

Hi, Thank you for your feedback! We're thrilled to hear that you had a fast and precise experience with us at Andrew Chevrolet. If you ever need anything else or have any questions, don't hesitate to reach out.

May 22, 2024

Andrew Chevrolet responded

Hi! Thank you for your feedback! We're delighted to hear that you found our team fast, precise, and knowledgeable. If you have any further questions or need assistance, feel free to reach out.

May 10, 2024

Dealership Rating
Employee Rating

I was quoted 1,000 for an hour's worth of labor. The parts weren't that expensive at the part store. I paid $156 just to know what was wrong. More

by Shari
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
May 11, 2024

Andrew Chevrolet responded

Hi! We're sorry to hear about your experience. Please reach out to our Service Director, Neal Fiesler, at 414-228-6200. We want to ensure your concerns are addressed promptly and to your satisfaction. Best regards, Andrew Chevrolet

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