Serra Chevrolet
Serra Chevrolet at Serra Chevrolet - Cadillac - Buick - GMC
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Serra Chevrolet

Serra Chevrolet - Cadillac - Buick - GMC

189 Stonebridge Blvd
Jackson, TN 38305

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4.6
202 Reviews
4.6

202 Reviews

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202 Reviews of Serra Chevrolet

May 21, 2024

Dealership Rating
Employee Rating

The kia dealership was very nice and conducted in a professional manner. I was offered coffee or water. The waiting area was very comfortable with wifi. More

by dyjmartin1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the positive feedback! We are thrilled to hear about your pleasant experience at Serra Chevrolet Buick GMC Cadillac. It's great to know that you enjoyed our comfortable waiting area with WiFi and the hospitality extended to you. We appreciate your review and look forward to assisting you again in the future. Sincerely, Your Friends at Serra Jackson

May 21, 2024

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Employee Rating

We had a excellent salesman, who was very knowledgeable and that made the buying process very easy for us. More

by tbcampbell74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 22, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the positive review! We are thrilled to hear that you had a great experience with our knowledgeable salesman. Making the buying process easy for our customers is always our goal. We appreciate your feedback and hope to see you again at Serra Chevrolet Buick GMC Cadillac. Sincerely, Your Friends at Serra Jackson

May 19, 2024

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Employee Rating

Gave me a 12% predatory interest rate loan . Falsified my income. I gave 81,000.00 for the truck and tried to trade it back in with less than 700 miles because of the fuel mileage and they offe More

by sophia040313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Vince

May 20, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

This review has been received.

May 18, 2024

Dealership Rating
Employee Rating

Was very good. Had an issue with the axle. They took the time to fix it the same day and saved me a lot of time. More

by morganbvernon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your experience with us, Morgan! We are pleased to hear that we could resolve the issue with your axle promptly and efficiently. We appreciate your feedback and look forward to assisting you in the future at Serra Chevrolet Buick GMC Cadillac. Sincerely, Your Friends at Serra Jackson

May 17, 2024

Dealership Rating
Employee Rating

Vice nice and friendly. Made the buying process easy for us. We love our salesman. He has sold us 2 cars over the last year. More

by kms352000
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Clint Patterson

May 20, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the 5-star review! We appreciate your kind words about Serra Chevrolet Buick GMC Cadillac and our salesman. We're thrilled to hear that your buying process was easy, and we are grateful for your continued trust in us. Enjoy your new cars, and we look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

May 15, 2024

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Employee Rating

Excellent courteous, knowledgeable and professional service each time we have an appointment. We appreciate your timely service. More

by gj_whitelaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the kind words! We are thrilled to hear about your positive experiences with us at Serra Chevrolet Buick GMC Cadillac. Providing top-notch service and timely assistance is our commitment to all our customers. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

May 14, 2024

Dealership Rating
Employee Rating

Service agent was very friendly, and helpful. She was very attentive to my needs as well. More

by b12rdc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the kind words! We're thrilled to hear that our service agent provided you with excellent and attentive service. At Serra Chevrolet Buick GMC Cadillac, we always strive to meet our customers' needs. We appreciate your recommendation and look forward to serving you again in the future. Sincerely, Your Friends at Serra Jackson

May 11, 2024

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Employee Rating

Wasn’t pressured into anything had one of the best rates and warranty was great answered all my questions More

by donaldmuchitch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 13, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for choosing Serra Chevrolet Buick GMC Cadillac, Donald! We're thrilled to hear about your positive experience with us. Our team is always here to provide great rates, warranties, and answer any questions you may have. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

May 07, 2024

Dealership Rating
Employee Rating

Thanks for repairing my 2014 Buick Enclave that had a Recall on my Air Bag. More

by ddpolk.dp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Your Friends at Serra Jackson

May 05, 2024

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Employee Rating

Helpful, friendly, and efficient explains everything about Serra chevrolet. The purchasing experience was quick and easy, and will be certain to continue to shop at this location. More

by bill.g.3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 07, 2024

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful feedback, Bill. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Your Friends at Serra Jackson

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