Socrates Menchavez

Not often does one drive 250 miles just to buy a new car. For several months, I had been looking for a new Toyota Camry with specific options. After periodically checking inventories and calling dealers fro For several months, I had been looking for a new Toyota Camry with specific options. After periodically checking inventories and calling dealers from Los Angeles to San Diego with no luck, I decided to expand my search. Another month passed until I received a call from Magnussen's Toyota of Palo Alto informing me they had a 2024 Camry exactly as I wanted. In the meantime, I had read various Toyota dealer reviews and remembered positive remarks about the dealership. Even though in the past I've had some negative experiences with dealerships, I decided anyway to drive to Palo Alto and talk with them. It was like a breath of fresh air. There was none of the typical control issues openly displayed at most dealerships. The atmosphere was completely the opposite. Instead, everyone there was gracious and inviting, including the general manager, who introduced herself and welcomed us to Palo Alto. The competent staff is sincerely friendly and go out of their way to please. My sales consultant, Socrates, was absolutely stellar....very professional, courteous, and could not have been any nicer to work with. It was a surprisingly positive experience because the dealership exemplified the epitome of great customer service. It is always a pleasure to embrace such a refreshing change. More

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