Stacey Lea

Stacey is very pleasant to work with and very thorough with the process of doing what needs to be done. Thank you Stacey! with the process of doing what needs to be done. Thank you Stacey! More

by jadobyrd Verified Customer Verified Customer

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Great Service at this dealership, Great machine, The up front desk In service very outstanding front desk In service very outstanding More

by T Verified Customer Verified Customer

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Did not get a good understanding about how tires can be misread Wait over 2 hours to find out the issue. misread Wait over 2 hours to find out the issue. More

by lindawells568 Verified Customer Verified Customer

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That team at rainbow did an amazing job. I was chilling and waiting on my car. They kept are some wonderful people in Rainbow I was chilling and waiting on my car. They kept are some wonderful people in Rainbow More

by Delicia Bates Verified Customer Verified Customer

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THE SERTVICE IS AWESOME BUT MY QUESTION IS WHY AM I PAYING FOR MY 2ND OIL CHANGE ON MY 2023 CAR. I PURCHASE THIS CAR BRAND NEW AND I DON'T GET BUT 1 FREE OIL CHANGE, I'M TOTAL DISSATISFIED WITH THAT.. PAYING FOR MY 2ND OIL CHANGE ON MY 2023 CAR. I PURCHASE THIS CAR BRAND NEW AND I DON'T GET BUT 1 FREE OIL CHANGE, I'M TOTAL DISSATISFIED WITH THAT... More

by bobbiejharris Verified Customer Verified Customer

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Very persistent on try to make things work right with the numbers where everyone was happy. Very nice and helpful group of people! numbers where everyone was happy. Very nice and helpful group of people! More

by hamiltonslife2020 Verified Customer Verified Customer

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Three trips back of 40 miles for a warranty issue than 5 days delivery for parts days delivery for parts More

by jamesladellsanders Verified Customer Verified Customer

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They service my car right and they are polite. Will be going back to them very soon Will be going back to them very soon More

by kenyontobias Verified Customer Verified Customer

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They were very nice and polite. Everything was done in a timely manner. I enjoyed their service. Everything was done in a timely manner. I enjoyed their service. More

by brumfield_asu Verified Customer Verified Customer

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I will start by commending your parts department for going above and beyond for finding and obtaining the parts needed. My car had been towed to your location that morning. The service department check- going above and beyond for finding and obtaining the parts needed. My car had been towed to your location that morning. The service department check-in was a different story. I explained what service i needed for my vehicle. I was advised that this dealership did not normally work on cars 2005 or earlier. I understand the problems related to parts, but I attempted to reduce issues by purchasing the necessary part in advance. I understand that use of customer parts can be an issue, but the parts offered were aftermarket Mopar compatible. I was advised that use of MY parts would not be warranted I was advised that a diagnosis was needed to which I advised the clerk that I knew the issue and merely wanted specified repairs in lieu of a $165 diagnosis. Per the parts dept. The Mopar parts were not available and I agreed on aftermarket products that matched the ones I purchased. The parts department ordered the correct parts ( with my confirmation of the part numbers) I previously purchased. The repairs were completed in a reasonable time frame. In conclusion, I have maintained my Jeep for 461,500 miles in 90% of the repairs and the self perceived attitude at check-in made me feel my business was not wanted. I regret at age 71 (retired veteran) I couldn't complete the project at my home (outside), but in the future, services needed will likely referred to another dealership. Apologies, etc. Are not necessary as it cannot undue the actual events that transpired. The "yes" recommendation provided for others is provisional and very limited. Oh, ya'll serviced my car in 2022. Hmm. Sorry for the left of my response. More

by clarenceyeagar Verified Customer Verified Customer

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