Dealership Experience
2 yrs, 9 mos
Industry Experience
2 yrs, 9 mos
198 Reviews
Write a Review198 Reviews of Steve Bruer
May 13, 2024
Everyone was welcoming. Showed us the cars that met our criteria and worked with us to get the car at a price I needed. Showed us the cars that met our criteria and worked with us to get the car at a price I needed. More
Other Employees Tagged: Leslie Adams
May 10, 2024
Had to remind them about my warranty to get my discount on my oil change. Then they didn’t even put the sticker in my dash with the mileage reached for me to get my next oil change. Now I have no idea. on my oil change. Then they didn’t even put the sticker in my dash with the mileage reached for me to get my next oil change. Now I have no idea. More
Other Employees Tagged: Rachel Goal
May 09, 2024
I had been speaking with one of the sales managers as well as a sales associate for the last 10 days over the phone. During that time we worked out numbers for a vehicle we just needed to talk about the well as a sales associate for the last 10 days over the phone. During that time we worked out numbers for a vehicle we just needed to talk about the trade price. I let them know that I was upside down on my trade so it wouldn't be worth anyone's time if they couldn't come close to paying it off. When I told them what another dealer offered me they said they could definitely beat It and would do the best they could to pay it off. I took time out of my work day to make the 30 minute drive to Kia of Port Charlotte. When I got to the dealership, the two gentlemen that were helping me were not there. Even though I told them I was coming. A young man tried to assist me with no luck. He brought his sales manager out who approached me with a smug look on his face. When I explained to him what my communication had been he told me that they cannot beat what the other dealership offered. I asked why would they waste my time and tell me one thing on the phone but something different in person. The classic bait and switch. As I kept trying to explain my side the sales manager just stood there looking at me with the smug look and a smartish grin. I finally had enough and told them that with this type of service, not only would I not be coming back but I would never do business with them again. When the sales manager said that's fine I said and it's mostly because you're acting like a b****. He threw me out of his dealership yelling and calling me names. Then proceeded to tell me "good luck with your negative equity somewhere else". I asked for the sales manager's name but the two "guards" at the door refused to give it to me and told me to leave or they would call the cops and have me trespassed. I have been purchasing cars for nearly 30 years and previously worked in the car business and have never experienced such poor customer service in my life. I do not recommend this dealership to anybody. This is the same dealership that 5 years ago messed up my trade in payoff and sacked me with an $11,000 bill to the finance company. They are con artist that will steal your money and promise you the world but will give you nothing but headache. More
May 06, 2024
Bought our 2023 Kia Soul from Kia of Port Charlotte. Our salesman Steve was great! Superb service and very friendly and knowledgeable. Helped us pick out the perfect car for our needs. Everyone we came Our salesman Steve was great! Superb service and very friendly and knowledgeable. Helped us pick out the perfect car for our needs. Everyone we came in contact with was friendly. Would definitely recommend to friends and family. More
Other Employees Tagged: Maria Trillas
May 05, 2024
Always treated very good, work is finished promptly, great waiting area, would recommend to others. great waiting area, would recommend to others. More
Other Employees Tagged: Nicholas Troncone, Rachel Goal
April 27, 2024
Steve was absolutely amazing! So thorough and efficient. He was super friendly and got us the very best vehicle and deal for my daughter and grandson! I can’t wait to come back to So thorough and efficient. He was super friendly and got us the very best vehicle and deal for my daughter and grandson! I can’t wait to come back to see Steve for my vehicle trade. Damian was also so very helpful from start to finish, checking in frequently and making sure we were happy and satisfied! Thank you all! Also the lady we did the paperwork was suppppppper sweet we enjoyed talking with her as she explained all the details making sure we left with the exact numbers we wanted! More
Other Employees Tagged: Damian Bolt
April 21, 2024
Leslie and everyone one else was absolutely amazing like always. Kia I’m Port Charlotte has a great team 😊 always. Kia I’m Port Charlotte has a great team 😊 More
Other Employees Tagged: Nicholas Troncone, Chris Johnston, Cody Callison, Leslie Adams, Jayla Butler
April 19, 2024
This dealership has lots of cars in all colors, trims, and models. It’s also clean and people treat you with respect and models. It’s also clean and people treat you with respect More
Other Employees Tagged: Chris Johnston, Leslie Adams