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Steve Hood
Refer Me
77 Reviews
Dealership Experience
3 yrs, 7 mos
Industry Experience
3 yrs, 7 mos
Languages Spoken
English
Spanish
77 Reviews
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77 Reviews of Steve Hood
May 29, 2024
Got a great deal on my truck everyone was friendly and helpful thank you to everyone helpful thank you to everyone More
by Rob B
Verified CustomerOther Employees Tagged: Nick Craig
Helpful 
May 15, 2024
Im from SC and I was able to work my deal over the phone prior to ever going to the dealership and once we arrived to pick up our new Ram 2500 they made the process as smooth as possible! Our salesman, Jimm prior to ever going to the dealership and once we arrived to pick up our new Ram 2500 they made the process as smooth as possible! Our salesman, Jimmy Hayes was great to work with. The sales manager and the finance guy were a pleasure to work with as well. The entire team was professional and courteous! I highly recommend that anyone looking to buy a new CJDR or even a used vehicle give them a shot before making a final choice. My wife and I are very happy with our choice to deal with Glenn! More
by mdicks76
Other Employees Tagged: Nathan Stahl , Jimmy Hayes
April 12, 2024
Great Experience 10/10 highly recommend. I always enjoy the best sales guy in Louisville Benny D I always enjoy the best sales guy in Louisville Benny D More
by bennydicken34
Other Employees Tagged: Nathan Stahl, Wes Walker, Carter Downey, Turner Silk, Stephen Black, Aaron Keith, Ben Jackson, Mason Thomas
April 03, 2024
Sales and finance were great. Car prep was poor at best. Widows were filthy especially rear. They left the SRT pedal covers off and hid them in the spare tire area. I understand t Car prep was poor at best. Widows were filthy especially rear. They left the SRT pedal covers off and hid them in the spare tire area. I understand that the brake pedal cover is a xxxxx to install but at 68 years old I should not have to crawl under the dash and fight with this thing!! More
by dbljs624
Other Employees Tagged: Stephen Black, Nick Craig
March 21, 2024
I have owned Chrysler vans since 1996 and spent most of a year looking for a replacement van since my current one was aging and I wanted something more dependable. I went to this dealer because they had a v year looking for a replacement van since my current one was aging and I wanted something more dependable. I went to this dealer because they had a van that I thought finally met my requirements. When I got there, the van did not have the features that I thought it did. My husband convinced me to custom order to get the van that I wanted. My local dealership offers several free incentives, such as free oil, changes, vacation, tuneup, etc. Obviously, I would not choose to drive 200 miles for a free oil change, but the dealership clearly knew they had to offer nothing because of their distance. I even questioned whether it was the right thing to do to order a van 100 miles from home was assured that I would get the same service anywhere. This is my fault for accepting this and moving forward , but the dealership clearly was dishonest and deceitful in their practices since they knew I’d be sacrificing dealer incentives. There was no review of available features prior to ordering, and there are features that I was unaware of until after I ordered. The morning after ordering, I requested paint protection be added, and was told that if they could not add it to the order but they would do it at the dealership when it arrived. When I picked up the van, they confirmed several times that the paint protection had been completed. Upon arriving home, I realized that there was no charge or documentation of the paint protection. Although unresponsive to calls and failing to receive return calls, perseverance eventually gets through. The dealership continued to insist that they had applied the paint protection but must have “failed to document” it and were unwilling/unable to provide it after the fact. After pursuing it for several months, the resolution would be that I would have to take it to a dealership, have van cleaned, paint protection applied, and pick it up later, therefore leaving me without a vehicle for several days. At one point this dealership offered to pay for the paint protection, but then denied making the offer on the very next call. The van is a vac and go, and the vacuum was not installed upon delivery. Seeming simple enough, I tried to do so, and was unable to get the hose through the channel. I’m now in the position of having to pay a dealership to install the vacuum. I will be driving to Mississippi in May and will attempt to schedule an appointment to install the vacuum on the way down since I hardly think I should be paying to have the equipment (a van feature) to be installed and usable. Let’s see how that goes. I would certainly not recommend this dealership and don’t look forward to having anything to do with them!!! More
by Clahlrichs
Other Employees Tagged: Wes Walker, Stephen Black
March 01, 2024
Great people to work with. Very accommodating. Would recommend this dealership if you are looking for a new or used car, or need service for your car. Very accommodating. Would recommend this dealership if you are looking for a new or used car, or need service for your car. More
by jpdinnen1
Other Employees Tagged: Steve Hood
January 25, 2024
My son was buying a car for the first time. From the moment we stepped on the lot to when he received the keys, we received the best customer service and experience possible. From the moment we stepped on the lot to when he received the keys, we received the best customer service and experience possible. More
by cmthompson_3
Other Employees Tagged: Steve Hood
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