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Terrie Horton

Overview Reviews (621) Inventory (372)

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Terrie Horton

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Terrie Horton

Finance Service Manager

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.8

621 Reviews

Overview Reviews (621) Inventory (372)

4.8

621 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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621 Reviews of Terrie Horton

June 02, 2024

Dealership Rating

Employee Rating

Everyone was very helpful and quick to help. All my questions were answered and I got a good deal All my questions were answered and I got a good deal More

by ROGERFROELICH61

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tim Lewis, Enoch Kritzell

Helpful 0

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May 31, 2024

Dealership Rating

Employee Rating

I enjoyed working with Enoch and Jimmy regarding the purchase. They were helpful and should both get a big bonus! purchase. They were helpful and should both get a big bonus! More

by SPRECK53

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jimmy Carpenter, Enoch Kritzell

Helpful 0

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May 31, 2024

Dealership Rating

Employee Rating

Ryan was good to work with on purchasing our new Buick Enclave. After going all the way to the General manager of the Dealership we got what I considered a good deal. Enclave. After going all the way to the General manager of the Dealership we got what I considered a good deal. More

by BLSCHMACH

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ryan O'Connor

Helpful 0

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May 31, 2024 -

Robert Brogden Buick GMC responded

Thank you for being helpful during your purchase of the Buick Enclave at Robert Brogden Buick GMC. We're glad to hear that you were satisfied with the deal after consulting with the General Manager. We appreciate your business and hope you enjoy your new vehicle. Sincerely, The Robert Brogden Buick GMC Team

May 31, 2024

Dealership Rating

Employee Rating

by BLSCHMACH

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ryan O'Connor

Helpful 0

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May 31, 2024 -

Robert Brogden Buick GMC responded

May 30, 2024

Dealership Rating

Employee Rating

Great to work with. Very quick delivery. Worked hard to get the right deal for me. Very quick delivery. Worked hard to get the right deal for me. More

by hd103

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ryan O'Connor

Helpful 0

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May 31, 2024 -

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden Buick GMC for your vehicle purchase! We are thrilled to hear that you had a positive experience with us. Enjoy your new vehicle, and please don't hesitate to reach out if you need anything in the future. We look forward to serving you again! Sincerely, The Robert Brogden Buick GMC Team

May 30, 2024

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Employee Rating

Brian stepped into a negative situation we have with our salesperson and provided exceptional customer service we're closer to having a good relationship with the dealership still not great but better salesperson and provided exceptional customer service we're closer to having a good relationship with the dealership still not great but better More

by jperk1366

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sebastien Granger, Brian Land

Helpful 0

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May 31, 2024 -

Robert Brogden Buick GMC responded

Thank you for taking the time to share your experience after working with Brian at Robert Brogden Buick GMC. We appreciate your feedback and are glad to hear that Brian provided you with exceptional customer service. We're committed to improving and hope to continue building a better relationship with you. Please don't hesitate to reach out if there's anything else we can do to enhance your experience. Sincerely, The Robert Brogden Buick GMC Team

May 29, 2024

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Great vehicle selection, and great inventory. Everyone worked to make me satisfied with my purchase. Everyone worked to make me satisfied with my purchase. More

by jamesdtaylor79

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jake Blackman, David Estrada

Helpful 0

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May 29, 2024 -

Robert Brogden Buick GMC responded

Thank you for the positive feedback, James! We are thrilled to hear that you had a great experience with our vehicle selection and inventory at Robert Brogden Buick GMC. Our team always aims to ensure customer satisfaction, and we are glad we could assist you with your purchase. We appreciate your review and look forward to welcoming you back in the future. Sincerely, The Robert Brogden Buick GMC Team

May 28, 2024

Dealership Rating

Employee Rating

Kaleb was excellent to work with as we looked for our truck. He was appropriately attentive and answered all of our questions. Dealership was great to work with. truck. He was appropriately attentive and answered all of our questions. Dealership was great to work with. More

by atrowbridge730

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kaleb Prewett

Helpful 0

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May 29, 2024 -

Robert Brogden Buick GMC responded

Thank you for sharing your positive experience! We appreciate your kind words about your truck-buying experience at Robert Brogden Buick GMC. We are thrilled to hear that Kaleb provided you with excellent service and that the dealership met your expectations. We look forward to the opportunity to work with you again in the future. Thank you for choosing us! Sincerely, The Robert Brogden Buick GMC Team

May 26, 2024

Dealership Rating

Employee Rating

Jimmy carpenter was outstanding to work with. Was straight forward and kept the experience enjoyable. I could tell he was trying to help me and not just sell me a car. Was straight forward and kept the experience enjoyable. I could tell he was trying to help me and not just sell me a car. More

by lucashoge

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jimmy Carpenter

Helpful 0

Report | Print

May 28, 2024 -

Robert Brogden Buick GMC responded

Thank you, Lucas, for sharing your positive experience with us at Robert Brogden Buick GMC. We are thrilled to hear that you found the process enjoyable and that Jimmy provided excellent service by being transparent and focused on assisting you. We appreciate your feedback and look forward to welcoming you back in the future! Sincerely, The Robert Brogden Buick GMC Team

May 25, 2024

Dealership Rating

Employee Rating

Could not be more impressed with the service and quality that is given from the team at Brogden. that is given from the team at Brogden. More

by TNOWAK1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sebastien Granger, Ryan O'Connor, Brian Land

Helpful 0

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May 28, 2024 -

Robert Brogden Buick GMC responded

Thank you for your 5-star review! We are thrilled to hear about your positive experience with the service and quality provided by our team at Robert Brogden Buick GMC. We appreciate your kind words and look forward to serving you again in the future. Sincerely, The Robert Brogden Buick GMC Team

Dealership Inventory (372 Vehicles)

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2024 GMC Sierra 1500

new

Onyx Black exterior

Automatic

Four-wheel Drive

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View Vehicle Details

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2022 Hyundai Santa Fe | used

$25,000

2022 Hyundai Santa Fe

used

Quartz White exterior

Automatic

Front-wheel Drive

$25,000

View Vehicle Details

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2024 Buick Envista | new

Not Priced

2024 Buick Envista

new

Summit White exterior

Automatic

Front-wheel Drive

Not Priced

View Vehicle Details

View Details

2023 GMC Sierra 1500 | new

$89,081

2023 GMC Sierra 1500

new

Summit White exterior

Automatic

Four-wheel Drive

$89,081

View Vehicle Details

View Details

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