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Thomas Mackey

Overview Reviews (7) Inventory (176)

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Thomas Mackey

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Thomas Mackey

Service Advisor

Tasca Ford Midlothian

14633 S Cicero Ave
Midlothian, IL 60445

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3.9

7 Reviews

Overview Reviews (7) Inventory (176)

Industry Experience

12 yrs, 11 mos

3.9

7 Reviews

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7 Reviews of Thomas Mackey

May 24, 2024

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Employee Rating

Came in for a recall and they charged me for a diagnostic for a recall for a recall More

by Devonrob24

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Robert Pritchard, Kevin Fondren, Dolores Ayala , Nick

Helpful 0

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May 24, 2024 -

Tasca Ford Midlothian responded

Devonrob24 as in my previous response on your other review, I’m sorry to hear about your experience here at Tasca Ford Midlothian. We hold ourselves to a very high standard of customer service. I would love to assist you personally to see if there is anything we can do to help. Please feel free to contact me directly at 708-388-3000 my name is John Rodriguez General Manager Tasca Ford Midlothian.

May 24, 2024

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Employee Rating

Bad service try to charge u for recalls they messed up stay away from here stay away from here More

by Devonrob24

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Robert Pritchard, Kevin Fondren, Dolores Ayala , Nickolas aggelopoulos

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May 24, 2024 -

Tasca Ford Midlothian responded

Devonrob24 I’m sorry to hear about your experience here at Tasca Ford Midlothian. We hold ourselves to a very high standard of customer service. I would love to assist you personally to see if there is anything we can do to help. Please feel free to contact me directly at 708-388-3000 my name is John Rodriguez General Manager Tasca Ford Midlothian.

May 24, 2024 -

Tasca Ford Midlothian responded

I would be more than happy to do all I can do to help but I will need more information to be able to dig into this for you. Name, vin number to vehicle serviced, bill? Something to help me help you. Feel free to call me directly John Rodriguez General Manager 708-388-3000 with the info or feel free to email me directly kiko@tasca.com. Thank you in advance

May 24, 2024 -

Devonrob24 responded

Then act like they care when u leave a review if u care so much give me my money back

April 23, 2024

Dealership Rating

Employee Rating

Excellent dealership. Dealing with Mena in sales and Thomas in service was a very easy and straight forward process. Dealing with Mena in sales and Thomas in service was a very easy and straight forward process. More

by RW

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mena Karas, Ben McCarty

Helpful 0

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Apr 24, 2024 -

Tasca Ford Midlothian responded

Thank you for choosing Tasca Ford Midlothian. Your feedback and rating mean a lot to us. We're glad Mena and Thomas were able to help, and we hope to see you again!

April 12, 2024

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Employee Rating

Very clean and comfortable dealership with very courteous staff. My service advisor Thomas Mackey was polite, informative about my vehicle, and extremely helpful! staff. My service advisor Thomas Mackey was polite, informative about my vehicle, and extremely helpful! More

by Fordchevy1981

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 12, 2024 -

Tasca Ford Midlothian responded

We are very happy to hear that Thomas and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 03, 2024

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Employee Rating

Very professional and completely knowledgeable. Was transparent about all aspects, really took care of me . Was transparent about all aspects, really took care of me . More

by Frazierkenyatta3

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Fondren

Helpful 0

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Apr 03, 2024 -

Tasca Ford Midlothian responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 11, 2024

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Employee Rating

Pj and the boys did another great job today on my ford edge.oil change and alignment in and out in Less than 3 hours. edge.oil change and alignment in and out in Less than 3 hours. More

by Rich L

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Pj seratore

Helpful 0

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Mar 12, 2024 -

Tasca Ford Midlothian responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Tasca Ford Midlothian, Rich, we look forward to having you as a valued customer for many years to come!

March 05, 2024

Dealership Rating

Employee Rating

The service department was outstanding they were able to get my vehicle in and out in just a couple of hours. I would recommend them to any Ford owner. get my vehicle in and out in just a couple of hours. I would recommend them to any Ford owner. More

by cwalters

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 05, 2024 -

Tasca Ford Midlothian responded

We are very happy to hear Thomas provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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