Tony Robinson
Tony Robinson at Northwest Chevrolet GMC Cadillac of Bellingham
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Tony Robinson

Express Service Advisor

Northwest Chevrolet GMC Cadillac of Bellingham

3891 Northwest Ave
Bellingham, WA 98226

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4.7
125 Reviews

Dealership Experience

1 yr, 10 mos

Industry Experience

1 yr, 10 mos

Specialties & Trainings

tai kwan do

4.7

125 Reviews

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125 Reviews of Tony Robinson

May 30, 2024

Dealership Rating
Employee Rating

Nice people Nice Service. Everyone is friendly.Chevy does a great job. Couldn't find a better group of people! More

by SUSIEH98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2024

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

May 30, 2024

Dealership Rating
Employee Rating

Great customer service! Definitely will be back! Will always bring my vehicle here for service! More

by Jojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2024

Northwest Chevrolet GMC Cadillac of Bellingham responded

We really appreciate your positive review! We hope you have a great day!

May 12, 2024

Dealership Rating
Employee Rating

Overall the work was completed,but I thought it took way too much time to complete.The service advisor was very helpful and respectful to me More

by Tropic Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2024

Northwest Chevrolet GMC Cadillac of Bellingham responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 27, 2024

Dealership Rating
Employee Rating

Good service. Tony was helpful. 15 words is a little much. Thank you and goodbye More

by blumand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2024

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Northwest Chevrolet GMC Cadillac of Bellingham! If you have any further questions, please give us a call. We're always happy to help!

April 19, 2024

Dealership Rating
Employee Rating

On time, called to informed me when the initial estimate changed. Provided a courtesy car, Friendly. More

by bjbwater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Vandermolen

Apr 21, 2024

Northwest Chevrolet GMC Cadillac of Bellingham responded

We are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

April 17, 2024

Dealership Rating
Employee Rating

Very friendly people. Very clean and organized. The service was great, they were able to fix my problem right the first time. More

by killiansullivan9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2024

Northwest Chevrolet GMC Cadillac of Bellingham responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 11, 2024

Dealership Rating
Employee Rating

NW Chevrolet has been very helpful and polite to work with. I have never been delayed or ignored when I pull in for service. One of the best operated dealership in the NW! More

by driver2green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Robbins, Tin Tran

Apr 13, 2024

Northwest Chevrolet GMC Cadillac of Bellingham responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

April 06, 2024

Dealership Rating
Employee Rating

Tony was great. He was friendly and very accommodating and did everything possible to make my service appointment a pleasant experience. Unfortunately he had to in More

by PKGLASSER
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Apr 09, 2024

Northwest Chevrolet GMC Cadillac of Bellingham responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Apr 09, 2024

PKGLASSER responded

I was in today for the rescheduled oil and filter change. Everything met or exceeded my expectations. I think important to let you know about the positive service today. Tony is a great guy!

April 05, 2024

Dealership Rating
Employee Rating

I had a 1030 appointment for an oil change, oil filter change, air cabin filter change, and added a car wash. It took two hours to complete. Everyone I was around in the lobby was asking each other how lo More

by annmariejohnston7293
Recommend Dealer
No
Apr 08, 2024

Northwest Chevrolet GMC Cadillac of Bellingham responded

We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at 360-733-7997 to discuss your concerns, as your satisfaction is of utmost importance to us.

April 05, 2024

Dealership Rating
Employee Rating

Was scheduled at 10am for a LOF that was sold to us at the time of purchase, met by a Jen who had an attitude until Tony walked over and agreed to the 10am time which was made by phone several days prior. More

by jlmuller2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jen, service advisor

Apr 08, 2024

Northwest Chevrolet GMC Cadillac of Bellingham responded

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at 360-733-7997

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