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Tyler Armbruster
Tyler Armbruster at City Automall Ford
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Tyler Armbruster

Ford Service Advisor

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

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4.8
130 Reviews

Dealership Experience

3 yrs, 5 mos

Languages Spoken

English English

4.8

130 Reviews

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130 Reviews of Tyler Armbruster

May 30, 2024

Dealership Rating
Employee Rating

They fixed a few issues with a used car I bought from them. They stood behind the vehicle they sold me. I will look at their inventory when I’m ready to purchase another vehicle. More

by lundgrenderek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Nichols, Robert Lonsbury

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May 31, 2024

City Automall Ford responded

We are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

May 27, 2024

Dealership Rating
Employee Rating

Always provides great service on my f-350. Very happy. I regularly go here for service. More

by mmttzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Lonsbury, Audrey Gradeless

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May 30, 2024

City Automall Ford responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 25, 2024

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Always a great experience working with sales or service. Never disappointed on either side as they treat me right and take care of me in every direction. More

by RonS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon, Robert Lonsbury, Zachary Ott, Audrey Gradeless

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May 27, 2024

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 15, 2024

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Employee Rating

Always receive great service at City Ford. I have found them to be honest, efficient, and helpful. More

by Zach S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Lonsbury, Audrey Gradeless

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May 17, 2024

City Automall Ford responded

Zach, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

May 13, 2024

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Employee Rating

The staff was very helpful and answered all of my questions. Staff was very polite More

by Ginnis29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Dau

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May 16, 2024

City Automall Ford responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

May 07, 2024

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Employee Rating

He could have written the problem was the turbo, but he knew that the warranty wouldn’t work when talking about leaky o rings. He set us up for failure. More

by jlizotte53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Justin Harmon, Robert Lonsbury, Ashley Huntley, Derek Hively, Brian Bowes, Audrey Gradeless

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May 10, 2024

City Automall Ford responded

We regret to hear that you are displeased with your recent experience with us. We want the opportunity to turn your experience around. Please reach out to us at (260) 244-5111 at your earliest convenience to discuss how we can turn this experience into a positive one.

May 06, 2024

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Employee Rating

Service was outstanding as usual. I would highly recommend. They service my whole fleet. A plus More

by RON.SLAGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Harmon

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May 09, 2024

City Automall Ford responded

We are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

May 09, 2024

RON.SLAGAL responded

Service was outstanding as usual. I would highly recommend. They service my whole fleet. A plus

May 04, 2024

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Employee Rating

Service was very thorough and well documented. Service techs were helpful and courteous giving prompt responses to questions and requests. More

by Logan0454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Lonsbury, David Dau

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May 07, 2024

City Automall Ford responded

We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, City Chevrolet

April 29, 2024

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Employee Rating

They did a great job changing my oil and diagnosing a code. Still waiting on a call about a part that was ordered. More

by kjjcattle
Recommend Dealer
Yes
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Apr 30, 2024

City Automall Ford responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

April 20, 2024

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Employee Rating

Very professional and friendly service that made the buying process quick and easy. Worked with me on service and pricing. Highly recommend. More

by Logan0454
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Dau, Cole Findley , Joe Payton

Helpful
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Apr 22, 2024

City Automall Ford responded

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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