17 Reviews
Write a ReviewDealership Experience
24 yrs, 11 mos
Industry Experience
24 yrs, 11 mos
Languages Spoken
Spanish
17 Reviews of Victor Ochoa
July 05, 2022
This Dealer stated that Cars. com “devalues” their car prices. The car salesman wouldn’t give a number and asked what cars.com’s number was. After the test drive, the supervisor of com “devalues” their car prices. The car salesman wouldn’t give a number and asked what cars.com’s number was. After the test drive, the supervisor of the salesman stated the price is $10.000 over what was stated on cars.com. I am curious about where the initial price of $25,900 came from, considering blue book was listed between $20,000-23,000. As I was waking away due to the numbers not matching up, three Lithia Nissan members followed me out and tried to talk me I to buying the car by challenging my manhood, not respecting the family unit on such a large financial decision. For those reasons, I would not recommend shopping at Lithia Nissan specifically. A manger emailed about why I’d didn’t purchase the car and I glad that them this information. Since, no reply from that manager or another, but a steady stream of emails trying to get me to come back and buy the truck I test drove. Maybe the problem is with Lithia’s management as a whole. More
Other Employees Tagged: Jimmy Torres, Esperanza Michel
June 11, 2022
Dealership is unorganized and everyone you talk to will give you a different answer. Every time you go in you will be given a different value for your trade in. Stay away! give you a different answer. Every time you go in you will be given a different value for your trade in. Stay away! More
Other Employees Tagged: Rajneesh Vasudev, Jesus Murillo, Jose Chavez, Esperanza Michel, Aaron Dancil, Roberto Lopez, Jocelyn Morrison, Ruben Castaneda, Hossam Zoubi
May 03, 2021
I bought a brand new Nissan Rogue. They ran my credit and I also had made a big down payment. They could not find me a suv. I didn’t get no calls back or and helps out what’s going on. I had to drive and I also had made a big down payment. They could not find me a suv. I didn’t get no calls back or and helps out what’s going on. I had to drive to dealership to get answer. But still got no answers. Few days later I called Victor and he said we will return your money back but we can’t do anything about credit check. Its stupid that I paid them and still had to take time off to reach them, when it should be the other way around. Victor is the manager and AJ is the salesman that won’t respond. Ash the GM has yet to return my call. Nissan head is going through mess, seems like Nissan Fresno doing same. They don’t care about customers. Only thing they do is sell you a car and your own your own. More
Other Employees Tagged: Aaron Dancil
March 30, 2021
Rocky our sales person was great and the finance manager really worked with us to get to a deal that we were pleased with. Victor was approachable and didn't pressure us. I will be back to get myself a car really worked with us to get to a deal that we were pleased with. Victor was approachable and didn't pressure us. I will be back to get myself a car now since this one was for my daughter. More
Other Employees Tagged: Rocky Rodriguez , Abraham Santaolalla
March 13, 2021
This dealership is incompetent and unresponsive. I bought the truck in mid-November 2020 and still do not have license plates. The temporary registration/ plates expired on Feb. 9. When I purchased my truck, the truck in mid-November 2020 and still do not have license plates. The temporary registration/ plates expired on Feb. 9. When I purchased my truck, it was like a cluster f****. I told the sales people that I was interested in a particular truck and they kept trying to get me to buy a different one. They supposedly could not find a key to the truck I was interested in buying, then eventually found the key. When I took possession of the truck, they provided me with only one key and refused to pay for another one to be made. Evidently, because Lithia did not properly furnish the DMV with a weight certificate, I have not received current license plates and registration. I am driving with temporary plates that expired on Feb. 9. I have left numerous telephone messages with the dealership's DMV department and the finance department (Victor) that have gone unanswered. The sales manager, Roberto Moreno, has not responded to my Mar. 11 e-mail message. Very poor service. More
Other Employees Tagged: Roberto Moreno
November 03, 2020
traded in a vehicle to them and it took them over a month to pay off my previous loan. I had to pay an additional month for a vehicle I didn't have any more and when I called them about it the manager Victor to pay off my previous loan. I had to pay an additional month for a vehicle I didn't have any more and when I called them about it the manager Victor gave me attitude and hung up on me. Don't buy from them More
April 28, 2020
The fact that it took almost two months to finalize the deal was very concerning, what I found really frustrating was even though I called repeatedly no one told me this was an issue for two months, no cal deal was very concerning, what I found really frustrating was even though I called repeatedly no one told me this was an issue for two months, no call from dealer, no forward information, nothing More
Other Employees Tagged: Austy Singkhoumkhong, Jose Chavez , Sergio Mejia, Jim Mendoza, Abraham Santaolalla, Steve Stark
April 20, 2020
From the start I got the feeling we’re in the worst used car lot on shadiest back lot. No one was dressed appropriately to represent the company. Tacky back and forth sales techniques used in a comedy show. car lot on shadiest back lot. No one was dressed appropriately to represent the company. Tacky back and forth sales techniques used in a comedy show. Chee had a low grasp at the English vocabulary thefunction of the car we wanted to buy. Austy washed and gassed the wrong car we purchased and wasted about an hour of our time. The manager or whoever was driving the blue Maserati yelled out before he went to lunch $2500 and that’s it! This was in the lobby of the dealership and was an amount we were going back and forth on for a trade in. Unprofessional to say the least. Victor just added to the strangeness with side show negotiations on working out a deal. Overall experience, twilight zone from another dimension. More
Other Employees Tagged: Austy Singkhoumkhong , chee lee
December 10, 2019
Super helpful & great service Was greeted and helped from the minute we stepped in. Everyone was super kind and made the experience very great. Would definitely recommend to anyone Was greeted and helped from the minute we stepped in. Everyone was super kind and made the experience very great. Would definitely recommend to anyone looking for a car More
Other Employees Tagged: Jim Mendoza
November 14, 2019
Great Service Really great people and easy to do business with. None of the headaches I was getting at other dealership. Thanks for hassle free sevice from everybod Really great people and easy to do business with. None of the headaches I was getting at other dealership. Thanks for hassle free sevice from everybody. More
Other Employees Tagged: Sergio Mejia