Vincent Munoz
Vincent Munoz at Audi Meadowlands
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Vincent Munoz

Service Advisor

Audi Meadowlands

425 Route 3 East
Secaucus, NJ 07094

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4.4
65 Reviews
4.4

65 Reviews

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65 Reviews of Vincent Munoz

May 28, 2024

Dealership Rating
Employee Rating

I had an amazing experience with this service center. Vincent was very personal and took care of my car.with no hesitation. Factory airbag recall, changed all my coolant hoses, heater core, belts, parkin More

by akita94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Repair Tech that worked on my car

May 18, 2024

Dealership Rating
Employee Rating

Went for an oil change in December, which took 2 hours. Then in January (1 month later) I got a notification I needed to change my oil because Audi forgot to recalibrate the oil sensor. I called and tried More

by supysingh93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 30, 2024

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Very good experience . Very well organized and the service was done very well. Thank you More

by rajatpatnaik04
Service Price Transparency
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Recommend Dealer
Yes

April 24, 2024

Dealership Rating
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Excellent service Please visit this dealership. They have excellent service for 50k miles and other services More

by THALLAVINAY3
Service Price Transparency
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Recommend Dealer
Yes

April 16, 2024

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It was a great experience, since the appointment, everyone working to make the best experience showing me all the features that was necessary More

by Rafael_schiller
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 17, 2024

Audi Meadowlands responded

Thank you for your wonderful review! We're delighted to hear that you had a great experience with us, from the moment you made your appointment to the time spent exploring the features of your vehicle. Warm Regards, Michael Hill mhill@benzelbusch.com

April 12, 2024

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Everything was completed as i requested. Wind shield wipers were on back order which is surprising since this is not an uncommon replacement. Time quoted was 1 hour by the receptionist whe More

by LISMERC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2024

Audi Meadowlands responded

Thank you for your valuable feedback! We're glad to hear that everything was completed as you requested during your recent visit to Audi Service. However, we apologize for any inconvenience caused by the discrepancy in the estimated time for your service and the back-ordered windshield wipers. We'll address this issue with our reception team to ensure that future appointments are more accurately quoted for better customer service. Warm Regards, Michael Hill mhill@benzelbusch.com

March 09, 2024

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scam artist, dishonest, cars are lemons, the worse car buying experience I have ever had.. stay away! More

by negrongiselle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 01, 2024

Audi Meadowlands responded

We are deeply saddened to hear about your negative experience with our dealership. Your feedback is of utmost importance to us, and we sincerely apologize for falling short of your expectations. We want to assure you that we take allegations of dishonesty and the quality of our vehicles very seriously. It is never our intention to mislead or deceive our customers, and we regret any inconvenience or frustration you may have experienced. Once again, we apologize for any inconvenience or disappointment caused, and we appreciate your feedback. Best regards, Michael Hill mhill@benzelbusch.com

March 07, 2024

Dealership Rating
Employee Rating

Great experience, highly recommend! Great service, early delivery, great communication and a seamless experience from beginning to end. More

by Amirw189
Recommend Dealer
Yes

Other Employees Tagged: Vincent Munoz

Mar 11, 2024

Audi Meadowlands responded

Thank you so much for your kind words and for recommending us! We're thrilled to hear that you had a great experience with us. Providing excellent service, timely delivery, and clear communication are all priorities for us, and we're glad that we were able to provide you with a seamless experience from start to finish. Best Regards, Michael Hill mhill@benzelbusch.com

March 04, 2024

Dealership Rating
Employee Rating

They were professional, friendly and quick. They were professional, friendly and quick. The car now drives better than when I first got it over a year ago More

by ZACKW124
Recommend Dealer
Yes

Other Employees Tagged: Vincent Munoz

Mar 07, 2024

Audi Meadowlands responded

Thank you for sharing your experience with us! We're delighted to hear that Vincent and our team provided you with professional, friendly, and quick service. Ensuring our customers are satisfied with their vehicle's performance is our priority, and we're thrilled to hear that your car now drives better than when you first got it. Warm Regards, Michael Hill mhill@benzelbusch.com

March 04, 2024

Dealership Rating
Employee Rating

Vincent is very helpful and keeps customers up to date. I was surprised how quickly my car was repaired knowing that component the 48v generator was a know issue with a backlog Great customer support 5 sta More

by SCOTTOLENAK
Recommend Dealer
Yes

Other Employees Tagged: Vincent Munoz

Mar 07, 2024

Audi Meadowlands responded

Thank you for taking the time to share your feedback with us! We're thrilled to hear that Vincent provided you with helpful service and kept you up to date throughout the repair process. Ensuring our customers are well-informed and satisfied with our service is our top priority, and we're delighted that Vincent exceeded your expectations. Warm Regards, Michael Hill mhill@benzelbusch.com

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