65 Reviews
Write a Review65 Reviews of Vincent Munoz
May 28, 2024
I had an amazing experience with this service center. Vincent was very personal and took care of my car.with no hesitation. Factory airbag recall, changed all my coolant hoses, heater core, belts, parkin Vincent was very personal and took care of my car.with no hesitation. Factory airbag recall, changed all my coolant hoses, heater core, belts, parking brake cables. They did quality work and never disappointed with their work, I highly recommend them. Thanks again to Vincent for making this a memorable experience. I definitely will be using them again. ‘05 AUDI A4 More
Other Employees Tagged: Repair Tech that worked on my car
May 18, 2024
Went for an oil change in December, which took 2 hours. Then in January (1 month later) I got a notification I needed to change my oil because Audi forgot to recalibrate the oil sensor. I called and tried Then in January (1 month later) I got a notification I needed to change my oil because Audi forgot to recalibrate the oil sensor. I called and tried to schedule a follow up visit which was extremely challenging and kept getting sent to voicemail on several attempts to connect to the service department. Very disappointing experience overall. More
Other Employees Tagged: Bill Vanderberg, Alex Mercedes, Courtney Pooler, Reputation Management, Dimitriy Gervas
April 30, 2024
Very good experience . Very well organized and the service was done very well. Thank you Very well organized and the service was done very well. Thank you More
Other Employees Tagged: Bill Vanderberg, Alex Mercedes, Justin Pooler, Courtney Pooler, Reputation Management, Dimitriy Gervas
April 24, 2024
Excellent service Please visit this dealership. They have excellent service for 50k miles and other services They have excellent service for 50k miles and other services More
Other Employees Tagged: Bill Vanderberg, Alex Mercedes, Courtney Pooler, Dimitriy Gervas
April 16, 2024
It was a great experience, since the appointment, everyone working to make the best experience showing me all the features that was necessary everyone working to make the best experience showing me all the features that was necessary More
Other Employees Tagged: Bill Vanderberg, Alex Mercedes, Courtney Pooler, Dimitriy Gervas
April 12, 2024
Everything was completed as i requested. Wind shield wipers were on back order which is surprising since this is not an uncommon replacement. Time quoted was 1 hour by the receptionist whe Wind shield wipers were on back order which is surprising since this is not an uncommon replacement. Time quoted was 1 hour by the receptionist when i made the appointment when in actuality it took 2 hours. This was not a problem for Mr; however, the receptionists making the appointments should be more accurate for better customer service. Overall i would recommend Audi Service especially since i have been coming here since 2015. More
March 09, 2024
scam artist, dishonest, cars are lemons, the worse car buying experience I have ever had.. stay away! buying experience I have ever had.. stay away! More
Other Employees Tagged: Bill Vanderberg, Alex Mercedes, Courtney Pooler, Dimitriy Gervas
March 07, 2024
Great experience, highly recommend! Great service, early delivery, great communication and a seamless experience from beginning to end. Great service, early delivery, great communication and a seamless experience from beginning to end. More
Other Employees Tagged: Vincent Munoz
March 04, 2024
They were professional, friendly and quick. They were professional, friendly and quick. The car now drives better than when I first got it over a year ago They were professional, friendly and quick. The car now drives better than when I first got it over a year ago More
Other Employees Tagged: Vincent Munoz
March 04, 2024
Vincent is very helpful and keeps customers up to date. I was surprised how quickly my car was repaired knowing that component the 48v generator was a know issue with a backlog Great customer support 5 sta I was surprised how quickly my car was repaired knowing that component the 48v generator was a know issue with a backlog Great customer support 5 star service More
Other Employees Tagged: Vincent Munoz