Zach Shultz

Bought a corvette from them. Beautiful one owner car, grand sport supercharged. My first question to salesman will car pass emissions? Of course he said yes. Bought car and of Beautiful one owner car, grand sport supercharged. My first question to salesman will car pass emissions? Of course he said yes. Bought car and of course it would not pass emissions. Had magnetic ride and the shocks were leaking. The service dept said they knew the shocks were leaking but didn’t care and passed it on to me. Brought car home and put in garage. My garage smelled of gas fumes. It was so bad almost seemed like my garage was gonna blow up. Corvettes have a problem with vapors between the two fuel tanks. Took car to get emissions and of course it didn’t pass. I had traded in a corvette to get this one. Took car back to dealer and of course my car had already been sold. Dealer said they would get it to pass emissions. 3 months later after finally being mad about the situation they decided to refund my Money. Lost my old corvette, fought with them about payment on car, lost 3 months of headache and aggravation. $40,000 car and dealer didn’t really care about me, the car or my business. What a lousy experience. This dealer doesn’t care about their customer. More

Helpful 0

Report | Print

Best car buying experience of my life. No hassle- no bait and switch - no locking you in a room with the finance guy. No upselling stuff you don’t need. Just in and out fair pricing. Ref No hassle- no bait and switch - no locking you in a room with the finance guy. No upselling stuff you don’t need. Just in and out fair pricing. Refreshing! More

Helpful 0

Report | Print

They worked hard to help get the loan done quickly even though I couldn't be there to co-sign. though I couldn't be there to co-sign. More

Helpful 0

Report | Print

Castle Rock Chevrolet GMC , is hands down the best Dealership on the front range of Colorado. I was trading a vehicle in and trying to buy at first a used vehicle. All the other Dealerships came close Dealership on the front range of Colorado. I was trading a vehicle in and trying to buy at first a used vehicle. All the other Dealerships came close but not good enough. Castle Rock Chevrolet GMC , treated me with respect on my journey to purchase a vehicle. I’m terribly meticulous when it comes down to my vehicles. I spent 3 days with Bill Desautels and the entire dealership team. I did apologize for being so needy. But in the end the entire Castle Rock Dealership helped me with my tough trade in and the purchase of my new Denali 1500. I couldn’t be happier. My wife even commented when I got home how happy I was. Thanks to all you guys again. More

Helpful 0

Report | Print

Absolutely amazing group of professionals at castle rock Chevrolet I had originally stopped to look at a used Colorado and kick the tires and ask a few questions Hunter Pasternak met me before the door a Chevrolet I had originally stopped to look at a used Colorado and kick the tires and ask a few questions Hunter Pasternak met me before the door and was immediately seeing what he could do to help and answer any questions It wasn’t the normal guick question and into sell sell sell mode that you find all to often at far to many dealerships hunter actually listened and began to help in anyway he could After pointing out a truck I never thought I could qualify for and chuckled he introduced me to Zack the sales manager and from there it was more about listening laughing and working towards what I wanted It never turned into well how about this or that or just selling a vehicle to sell me anything for a number or a sale It was refreshing to actually have a team listen and work towards making a customer happy all the while providing incredible customer service with professionalism and a genuine care for their customer From their it was more of exactly the same sitting with Tony Williams in finance laughing and be informed all the while experiencing a fast and easy financing with yet another member of this team Then over to Rogan Taylor to walk me thru all the amazing features that normally would have frustrated and confused me To feeling at ease and amazed with all the options an cool features I have on the truck of my dreams I can’t say enough about this dealership and the incredible team that takes a great deal of pride and honor in serving their customers Thank You Castle Rock Chevrolet for renewing my faith in good old fashioned customer experience and Service !!!!!!! More

Helpful 0

Report | Print

Xxxxxxxxxxx. X. X. X x. X x x x x x x x xx x x x c X. X. X x. X x x x x x x x xx x x x c More

Helpful 0

Report | Print

Great place to get you car fixed, good people and the work is as agreed and on time. work is as agreed and on time. More

Helpful 0

Report | Print

Service department was on the ball. Very knowledgeable very detail oriented. Both Mike’s were very good. Very happy that I switched to Castle Rock Chevrolet. Very knowledgeable very detail oriented. Both Mike’s were very good. Very happy that I switched to Castle Rock Chevrolet. More

Helpful 0

Report | Print

Everything was seamless. Went in for an oil change and wasn't really looking for a car. A Yukon XL Denali caught my eye - Scott and Parm jumped in and we worked out a killer Went in for an oil change and wasn't really looking for a car. A Yukon XL Denali caught my eye - Scott and Parm jumped in and we worked out a killer deal fast. I was in and out in less than 3 hours and never felt pressured or uncomfortable with the process. This is how buying a car should be. They made us feel like family. We will be continuing to shop for personal and business vehicles with Castle Rock Chevrolet for as long as they are around. They always get the best truck/suv inventory on their lot out of any dealer around. If you are in the market for a Chevy or GMC don’t even hesitate and make the drive to see these guys. More

Helpful 0

Report | Print

One the best experiences I’ve had purchasing a vehicle. From the initial call to the last signature. Straight to the point, no games, no gimmicks, very honest. Chris, Toni, Rogan, Glenn and Parminder we From the initial call to the last signature. Straight to the point, no games, no gimmicks, very honest. Chris, Toni, Rogan, Glenn and Parminder were great to work with! I highly recommend you give them a shot before going anywhere else. I’ll be reaching out to them for my next purchases. More

by rabeloq89 Verified Customer Verified Customer

Helpful 0

Report | Print