Zanfra Major
Service Advisor
Bergey's Chevrolet of Plymouth Meeting
1230 E Ridge Pike
Plymouth Meeting, PA 19462
Zanfra came to Carfagno 3 years ago. She brings over 15 years experience to our service department. She maintinas an exceptional level of customer satisfaction and also meets GM Certified service standards on an annual basis. In her free time she enjoys spending time outdoors with her children.
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June 01, 2024
Scheduled appointment with understanding that I would wait for the car. No one informed me when the car was ready making me late for work after sitting for nearly 2 hours. The car only needed an update wait for the car. No one informed me when the car was ready making me late for work after sitting for nearly 2 hours. The car only needed an update and wipers installed. When I got in the car, the wipers were still in the packaging. Then I was told that the parts department had sold me the wrong wipers. I was further delayed while they searched for the correct wipers. A bit later I again saw my car outside and again asked if that meant it was ready. No one came to tell me. Even after getting in my car for the second time, I was delayed as the rep searched for keys to move the car that was blocking my exit. I won’t be in any hurry to return. More
May 31, 2024
I'm disappointed in the dealership I bought a new chevy van 2020 and it had a bang in transmission when stopping said it was a common thing took it back a few times for this problem and yesterday they said van 2020 and it had a bang in transmission when stopping said it was a common thing took it back a few times for this problem and yesterday they said they fixed the problem with a simple computer upgrade I had we t to other places and was told those transmission where aways a problem Feel I was not told the truth More
May 26, 2024
Excellent service. Greg Oblak was very knowledgeable and answered all my questions related to the car and the purchasing experience. Greg Oblak was very knowledgeable and answered all my questions related to the car and the purchasing experience. More
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