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BMW of Sherman Oaks

Sherman Oaks, CA

4.8
896 Reviews
Call Dealership (818) 907-9995
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5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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896 Reviews of BMW of Sherman Oaks

May 29, 2024

In and out, great service! Dropped off and picked up same day. Service rep was excellent More

by Jbseman780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Report | Print
May 29, 2024 -

BMW of Sherman Oaks responded

That's awesome to hear! Thanks for taking the time to share your positive experience with our service team. Safe travels and take care!

Helpful
May 28, 2024

I had a big problem with my 2024 X5 hybrid and they arranged for me to come in on the same day More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Report | Print
May 29, 2024 -

BMW of Sherman Oaks responded

The team is always happy to fit you in when we can, Alan. Thanks for being a valued customer at BMW of Sherman Oaks!

Helpful
May 28, 2024

BMW of Sherman Oaks absolutely knows how to earn customers for life. They have an amazing team of service advisors that treat you like family. I was very happy with my service appointment. Big kudos More

by diegorojas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse , Sean Clemens
Report | Print
May 28, 2024 -

BMW of Sherman Oaks responded

Thank you for the wonderful feedback, Diego! We're delighted to hear that our team, especially Jesse, made your service appointment a positive experience. We appreciate your support and look forward to serving you again at BMW of Sherman Oaks!

Helpful
May 27, 2024

My SA Heidi was very helpful and professional. Also very accommodating and courteous. Highly recommended. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Report | Print
May 28, 2024 -

BMW of Sherman Oaks responded

James, thanks for the shout-out to Heidi's excellent service at BMW of Sherman Oaks. We appreciate the five stars and hope to see you again soon!

Helpful 1
May 27, 2024

Best service! Kristina is awesome! Definitely highly recommend and would buy here again in the future More

by Corey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristina
Report | Print
May 28, 2024 -

BMW of Sherman Oaks responded

Corey, thank you for the glowing review! We're pleased that Krisztina provided such excellent service. Looking forward to seeing you again at BMW of Sherman Oaks!

Helpful
May 26, 2024

Overall experience was good. I would recommend Matt Pruitt that helped us buy my new car in this Sherman oaks dealership. More

by Santosirene97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Pruitt
Report | Print
May 28, 2024 -

BMW of Sherman Oaks responded

Thanks for the recommendation! We're glad to hear Matt made your experience at BMW of Sherman Oaks a positive one. Enjoy your new car!

Helpful 2
May 26, 2024

BMW SHERMAN OAKS IS THE BEST! I always come here for all my service and I get nothing but the best service! The waiting area is nice, it always has beverages such as water, coffee More

by i7 owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina, Heidi Tovaas
Report | Print
May 28, 2024 -

BMW of Sherman Oaks responded

Thank you for the enthusiastic review! We're delighted to hear that Krisztina and our team at BMW of Sherman Oaks consistently provide top-notch service. We appreciate your loyalty and look forward to serving you again soon!

Helpful 1
May 26, 2024

Car was seen VERY QUICKLY, and they fixed it all. Checkout (w a loaner car to boot) was hassle-free. More

by ediksvisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina Marx.
Report | Print
May 28, 2024 -

BMW of Sherman Oaks responded

That's wonderful to hear! Our team works hard to get you in and out in no time at BMW of Sherman Oaks!

Helpful 2
May 25, 2024

Krisztina Marx is simply the best service advisor ever. Smart, caring, responsive, effective and efficient—plus she’s a great human. So happy to have found her! A keeper. More

by Susanzachary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina Marx
Report | Print
May 28, 2024 -

BMW of Sherman Oaks responded

Thank you so much for these kind words, Susan! We'll be sure to pass your praise along to Krisztina. Safe travels and take care!

Helpful 1
May 24, 2024

Such a great pleasure working with Brian and the team! They do a great job with communication and taking care of my BMW! More

by Jackgarcia824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Report | Print
May 24, 2024 -

BMW of Sherman Oaks responded

We're thrilled to hear that Brian and the team at BMW of Sherman Oaks provided excellent communication and care for your vehicle, Jack! Thanks for sharing your positive experience with us.

Helpful 1
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