Great Lakes Subaru

Worked with Rob. Very good experience. No pressure and lots of follow up to make sure we felt comfortable. Would recommend. Very good experience. No pressure and lots of follow up to make sure we felt comfortable. Would recommend. More

Cathy was so helpful when buying my first car. She was very knowledgeable about their inventory and was so helpful with finding the car with all the features I wanted. Cathy was also very kind and She was very knowledgeable about their inventory and was so helpful with finding the car with all the features I wanted. Cathy was also very kind and personable given I was very nervous about buying my first car ever! More

Catherine does a great job of getting to know her customers and what they need.A real nice person to deal with, and very professional. customers and what they need.A real nice person to deal with, and very professional. More

Kyle was so amazing! He worked extremely hard to make my dream car come true for me. Super friendly, honest and knows his vehicles! I appreciate you dedication to helping He worked extremely hard to make my dream car come true for me. Super friendly, honest and knows his vehicles! I appreciate you dedication to helping me! I am a very pleased customer in my 2023 Subaru Ascent touring :) More

We recommend Catherine because she’s a very very good sales lady. Very nice and polite. Thank you for helping us!! We appreciate you!! sales lady. Very nice and polite. Thank you for helping us!! We appreciate you!! More

The salesperson worked to find the car we wanted within a reasonable amount of time. Very helpful. She was a fairly new salesperson, still learning, but she should do fine. I love my Subaru! reasonable amount of time. Very helpful. She was a fairly new salesperson, still learning, but she should do fine. I love my Subaru! More

I was driving thru Great Lakes Toyota's lot and seen a woman on the lot. I waved to her and she walked over to my truck and introduced herself and said her name was Catherine. She asked me if there was an woman on the lot. I waved to her and she walked over to my truck and introduced herself and said her name was Catherine. She asked me if there was anything she could help me with. I introduced myself to her and she asked me, if there was anything I was interested in. I told her I was just looking around at the time. I drove by the dealership about a week later and seen a Toyota truck that caught me eye. I believe I called and talked her about it and she told me to come in and she would see what she could do for me. I went in and gave her the information she had asked for. She said she would get me in the truck I was interested in. The truck was a 2020 Toyota Tacoma 4x4 with just over 23 thousand miles. She was very knowledgeable about this truck and answered every question I asked. And if she didn't know she went and got the answer. She treated me like family, which made me feel like we had known each other for years. I would highly recommend going to Great Lakes Toyota if your in the market for a new or used vehicle. Go in or call Catherine Lawrence and let her get you into a vehicle. More

When I pulled in, looking for a used Subaru, I was met by Cathy in the parking lot and given her business card. I was short on time, but over a few weeks, Cathy led me to my new 2024 Crosstrek! I love everyt Cathy in the parking lot and given her business card. I was short on time, but over a few weeks, Cathy led me to my new 2024 Crosstrek! I love everything about it! The dealership was great and easy to work with. Cathy was kind enough to get me into a loaner car, after my car broke down and I was waiting for my Subaru to arrive! She is a life saver and took away a world of unwanted stress! I would return in a heartbeat and recommend anyone to Great Lakes of Findlay. Ask for Cathy! More

Catherine Lawrence was very helpful with making getting a new car as easy and smooth as possible new car as easy and smooth as possible More

I recently had a fantastic experience with Great Lakes Toyota, and I can't praise them enough for their outstanding customer service. When I approached them with a paint issue I had noticed on my car from Toyota, and I can't praise them enough for their outstanding customer service. When I approached them with a paint issue I had noticed on my car from the factory, they went above and beyond to address my concerns. From the moment I reached out, they were attentive and eager to help. They patiently answered all of my questions, ensuring that I fully understood the situation and the steps they would take to resolve it. What impressed me the most was their immediate willingness to provide me with a rental car, acknowledging the inconvenience I faced. Not only did they promptly arrange for a rental car, but they also went the extra mile by rushing the installation of the running boards I had requested. They ensured that everything was in place before starting the paint repair, which showed their commitment to customer satisfaction. Throughout the entire process, the sales team kept me updated at every step, providing me with regular progress reports. Their proactive approach and open communication gave me peace of mind and reassured me that I was in good hands. I can confidently say that Great Lakes Toyota exceeded my expectations through the entire purchasing process. Their exceptional service, attention to detail, and genuine care for their customers truly set them apart. I highly recommend them for anyone in need of a reliable and customer-centric dealership experience. More