Labrum Ford

Did a large repair on a Ford raptor. Ended up stranded on the Idaho border and had to tow into an Idaho dealer that said the repair was completely botched by labrum Ford. I posted a neg Ended up stranded on the Idaho border and had to tow into an Idaho dealer that said the repair was completely botched by labrum Ford. I posted a negative review six years ago on their service department and an employee and their service manager disclosed on Google as simply ME as the name. Posted a one star review with no comments as retaliation, even though he has never done business with my business. Six years later that still exist on Google. Do not do business with this company. If they botch your repair and you post a negative review, they will retaliate against all of your businesses anywhere on the planet Earth, very dishonest people. !! More

BAD Service I am sure Labrum does many things well BUT service is NOT one of them!! Had a $6,000 major undercarriage repair and brought to Labrum my 2017 Ford Raptor.....just off the mountain and asked J service is NOT one of them!! Had a $6,000 major undercarriage repair and brought to Labrum my 2017 Ford Raptor.....just off the mountain and asked Jesse to spray the mud off to make sure no body damage and wash techs sprayed half the mud off and then long brushed the truck scratching the paint everywhere!! Danny agreed to pay to buff BUT still have some scratches. Techs also scratched the door appliqués so asked them to replace and instead of correctly installing via removal of the window trim just jammed the new appliqués in the trim bending and scratching the window trim. A week after the $6,000 repair drove to Idaho for Thanksgiving and the transmission overheated leaving me stranded on the Utah/Idaho border. Now the truck is sitting in Idaho and the Idaho dealer is finding many issues with the Labrum repair.....now have a broke down new truck with scratched paint and damaged window trim and Jesse’s response is “we are not doing anything else on the truck....we told you we preferred you take it somewhere else!” JUST NOT RIGHT!! Going to cost me several thousand $ to fix Labrum’s poor workmanship!! Save yourself a LOT of headaches and service elsewhere!! More

This is my first vehicle to be purchased here in Utah. Labrum Ford went all out finding us the car we wanted. Jim our salesperson did a great job having everything ready when we came in to pick up our n Labrum Ford went all out finding us the car we wanted. Jim our salesperson did a great job having everything ready when we came in to pick up our new Edge. More

Very easy purchase. Great car buying experience working with the friendly people at Labrum Ford. Great car buying experience working with the friendly people at Labrum Ford. More

Excellent customer service and care! Danny has developed a well trained team, true to their word, delivering as promised! Danny has developed a well trained team, true to their word, delivering as promised! More

I was looking for a truck but knew I couldn't afford a "new" one. So, I looked at "used" trucks with "low" mileage and was given the CARFAX information that made me feel comfortable with my purchase. Sale "new" one. So, I looked at "used" trucks with "low" mileage and was given the CARFAX information that made me feel comfortable with my purchase. Salesman Luis and rest of the "staff" made it easy to purchase my choice. When I pointed out some concerns, they listened and made changes to my satisfaction. When I can afford another vehicle, I will be back. More

Anything to help the customer is the Labrum way. They are helpful and have a no stress or pressure approach to sales. They are helpful and have a no stress or pressure approach to sales. More

I’ve bought my last 3 vehicles here I’d highly recommend them, from start to finish on ordering a new truck they have been great personally I would like to thank sales man Jim for all his help them, from start to finish on ordering a new truck they have been great personally I would like to thank sales man Jim for all his help More

I stood there for a service of break down. In a short time there find a solution for a spare part - maintanance and service. I will say that I was on Travel and alone 2 days in the town In a short time there find a solution for a spare part - maintanance and service. I will say that I was on Travel and alone 2 days in the town More

The sale was smooth, with no problems and was handled in a timely manner. The features of the vehicle were well explained to me and the salesman was more than willing to answer all of our questions. a timely manner. The features of the vehicle were well explained to me and the salesman was more than willing to answer all of our questions. More