Mercedes-Benz of Easton

I have purchased 5 vehicles from Germain and I never worry about getting the best price or service. The store is very nice and the people are attentive to your needs. I feel like the staff cares about m worry about getting the best price or service. The store is very nice and the people are attentive to your needs. I feel like the staff cares about making you happy rather than making a profit. Although this may not be absolutely true I can't imagine that it is too far off. This store is obviously volume driven which makes sense sine they place a high emphasis on customer satisfaction for repeat business. Bennie Fornash has been my agent there for 6 years and never fails to under promise and over deliver. I highly recommend a visit to this car lot. More

Germain Mercedes is a full service dealer. They know how to take care of their customers. On my last trade, my Sales Advisor was Melissa Greenberg. I have purchased many cars over the years, but I have ne to take care of their customers. On my last trade, my Sales Advisor was Melissa Greenberg. I have purchased many cars over the years, but I have never had such an amazing sales person as Melissa. There were no games and not only was she an advocate for Mercedes, she became an advocate for me. With service like that, it is easy for me to recommend to my friends and colleagues to go see Melissa @ Germain. I know that as long as I am in Columbus, Germain and Melissa will always have my business. Also, the GM Brian Kramer is fantastic as well and manages a great team! More

I went to this dealership before and hesitated to go back but when I called I was put in touch with someone by the name of Melissa Greenburg who has given me a new perception and has basically made me rave a but when I called I was put in touch with someone by the name of Melissa Greenburg who has given me a new perception and has basically made me rave about this dealership. Because of Melissa I have only wonderful things to say about this dealership. She brings professionalism, courtesy, fun, class, VIP service, luxury with a magnetic personality who cares about the individual not your bank account. She is the human version of a mercedes Benz and she will treat you as though you are the only client she has (knowing that she no doubt has an extensive list of clientele) but she brings luxury car sales to a new level. I tell her that she is like an angel sent from above because she has changed my life and gave me a chance...one chance to own my mercedes benz when every other dealer I had went to turned me down but she went to battle for me. She got to know me, my story...she believed in me and because of her, I was able to purchase my very first new Mercedes Benz. Melissa has a way with people but what counted in my situation was the relationships that Melissa has developed throughout her career and because of this they believe in her when she believed in me. I never knew that one person could be the epitime of such a large dealership especially Mercedes Benz but because of her my "word of mouth" is all positive and I could go on for hours about my wonderful experience at this dealership all because of one wonderful, amazing, hard working magnificent person....Melissa Greenburg. More

I purchased my car in February, 2010 & traded in my other Mercedes. I dealt with Melisa Greenberg whom could not have been any more accomodating. I live two hours from the dealership and she drove it to me Mercedes. I dealt with Melisa Greenberg whom could not have been any more accomodating. I live two hours from the dealership and she drove it to me in a driving snow storm just so I could take delivery. She did & has continued to answer any questions about the vehicle. She was able to get me out of my rear wheel drive Mercedes into the all wheel drive Mercedes I desired. I also have had stellar performance in the service department, especially with Rodney. More