Mercedes-Benz of Ft. Lauderdale
Fort Lauderdale, FL
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804 Reviews of Mercedes-Benz of Ft. Lauderdale
They are pretty good, but we had a complaint. In this day and age it took us several days and long hours just to get the paperwork done to buy a car . My husband had sent them email with details In this day and age it took us several days and long hours just to get the paperwork done to buy a car . My husband had sent them email with details but no paperwork was ready and we sat for nearly half a day . Other than this I like this dealership and we bought our car , we are giving 5 star rating because of Richard Sassine he was our point person and an excellent well rounded sales person . His honesty and positive personality is to be recommended. More
The service with Sam and Tony was amazing. I’ve been in sales for over 20 years. My wife and I asked a lot of questions and got them all answered. They made us feel like family. The vehicle wa I’ve been in sales for over 20 years. My wife and I asked a lot of questions and got them all answered. They made us feel like family. The vehicle was ready on time and clean. We had to go back to get the front windows tinted but the process was fast and smooth. Please 🙏🏽 give Sam and Tony a huge shout or recognition for their superior service. I love ❤️ Mercedes Benz, it’s truly the Best or Nothing. More
First contact with service department personnel was very welcoming. After meeting with my service advisor I was provided with a list of items that they needed to do based on the history of the car…that work welcoming. After meeting with my service advisor I was provided with a list of items that they needed to do based on the history of the car…that work did not need to completed. More
BUYER BEWARE! ! I purchased a "certified preowned" vehicle from MB of Fort Lauderdale, only to find out months later that the odometer was fraudulently dialed back. ! I purchased a "certified preowned" vehicle from MB of Fort Lauderdale, only to find out months later that the odometer was fraudulently dialed back. The car has twice the mileage as what was reported. The car was damage and now not drivable. The sales manager was rude and dismissive to me when I attempted to get a resolution. I am forced to resort to arbitration to resolve this matter and what is unbelievable, the dealership has not attempted to reach out to me and resolve this issue and do the right thing. More
Mercedes-Benz of Fort Lauderdale is the BEST place to purchase a vehicle! They’re consistent with providing the EXCELLENT customer experience, professionalism, teamwork, vehicle delivery, and follow-up purchase a vehicle! They’re consistent with providing the EXCELLENT customer experience, professionalism, teamwork, vehicle delivery, and follow-up (to name a few). I’m soooo EXCITED about the new car! Thank you Mercedes-Benz of Fort Lauderdale! More