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Shrewsbury Volkswagen

Tinton Falls, NJ

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152 Reviews

702 Shrewsbury Ave

Tinton Falls, NJ

07701

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152 Reviews of Shrewsbury Volkswagen

April 13, 2024

Just purchased a used Tiguan from Shrewsbury and couldn't be happier. Max Rolerson was my sales consultant and he handled the details of this purchase from start to finish with professionalism and expertise. More

by FrankK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Melendy, Max Rolerson
February 21, 2024

Took car in for warranty work and they left the coolant hose un clamped resulting in my radiator blowing coolant leaving me stuck on highway , also they put a cigarette out in my engine leaving it there. I More

by TT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gino Dellomo
Feb 21, 2024 -

Shrewsbury Volkswagen responded

Hi TT, My name is Rachel and I manage the online reputation for Shrewsbury Volkswagen. I'm very sorry to read about your frustration. I will reach out to the team to better understand what exactly occurred. My email is rachel.haro@usautogroup.com and I am available to further discuss this with you to see if there's any way I can help remedy the situation. Thank you, Rachel H.

January 07, 2023

Best place to buy your next VW. It was a very pleasant car-buying experience. I dealt with other dealerships before reaching here so was anxious but the staff here was clear and str More

by Aj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Rolerson
August 03, 2022

Always take my car here for service & dealt with Rob. My last visit with Ron they had my carv2 days. I couldn’t get a loaner. Spent over 800.00 and I find they never checked my fluids. After getting my c More

by jamiejerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tyler
Aug 03, 2022 -

Shrewsbury Volkswagen responded

Hi JamieJerry- My name is Rachel and I manage the online presence for Shrewsbury Volkswagen. I'm very sorry to read about your experience. If you could please email me at rachel.haro@usautogroup.com, I'd like to learn a little bit more your experience and see how I can help. Thank you -Rachel. H

May 29, 2022

Went in to purchase a brand new Jetta S. There was one left and the color I wanted. Sat with Jack Fitzmaurice. Outstanding salesman and very knowledgeable. Best buying experience I ever had. More

by Neon67cc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmin (Internet), Jack Fitzmaurice
February 11, 2022

Reached out for more info on a vehicle. Responsive initially but did not hear back after the initial few emails. Went in for a test drive but the vehicle had already sold by the time I arrived. It was More

by DM
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Colella
October 12, 2021

ATTENTION ATTENTION.... Look no further for VW. Ralph Napolitano was the most courteous knowledgeable salesman I have ever purchased a vehicle from. He was extremely helpful, such a gentleman and couldn' More

by Babydoll200951
Recommend Dealer
Yes
Employees Worked With
Ralph Napolitano
January 13, 2020

First time leasing a Volkswagon My husband and I already knew we wanted a Volkswagon. ( one of our children leased a Volkswagon Atlas) we were interested in leasing the same model a More

by Bcarbone77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Parrino
October 09, 2019

**WARNING** BAIT AND SWITCH **WARNING**, please be aware of deceptive selling practices by this dealer. I was the victim of a Bait and Switch. I had agreed to the purchase of a More

by Copacetic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Max Rolerson, Michael Colella
January 08, 2019

Owned 6 VW’s...these guys are the best. Honesty, and transparency ! When other mechanics recommend this dealership I listened, and glad I did! Owned a bunch of diesels in my 50 years Of dr More

by Seniordieselguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
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