Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

South Bay Hyundai

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.7
3,469 Reviews
Contact Dealership
View Awards

20433 Hawthorne Boulevard

Torrance, CA

90503

Directions

By Type

Showing 3,469 reviews

June 11, 2024

Was helped quickly and anything questions answered clearly and was given very friendly service like always. More

by isaac.nl8vm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

South Bay Hyundai responded

Thank you for your fabulous recommendation and review! All of us at South Bay Hyundai are so pleased you have enjoyed your experiences working with Jack, and we look forward to working with you again! If there is anything more we can do, please let us know.

Helpful
June 10, 2024

Eddie was very responsive and helped me try out different features while test-driving the car! More

by mia
Recommend Dealer
Yes
Employees Worked With
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

South Bay Hyundai responded

We're so glad you enjoyed your experience working with Eddie! Please let us know if you have any other questions. We're always happy to help!

Helpful
June 10, 2024

I made an appointment to have an oil change at 9:00am. My car was done by 10:30am. I asked the lady writing my order to please check to see if there's any recalls pending on my car. When I picked up the c More

by MERCMCCONOHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Report | Print
Jun 13, 2024 -

South Bay Hyundai responded

Thank you so much for sharing your experience at South Bay Hyundai. We are so pleased to hear that our team able to give you the service you deserve. Please don't hesitate to call if you have any questions. We'll see you at 30,000!

Helpful
June 09, 2024

Poor communication regarding the status of my vehicle. Failure to isolate a transmission fault that occurs on a daily basis. More

by wyn.davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Kim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

South Bay Hyundai responded

We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We understand your frustrations and appreciate you letting us know.

Helpful
June 09, 2024

Quick and professional intake. Nice waiting area with good snacks and beverages. Accurate estimated time for service completion. More

by lysanderzepeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana Kuh
Report | Print
Jun 13, 2024 -

South Bay Hyundai responded

Thank you so much for sharing your experience at South Bay Hyundai. We are so pleased to hear that our team was able to give you the service you deserve. Please don't hesitate to call if you have any questions.

Helpful
June 08, 2024

Clean and bright. Everyone is friendly and nice. The area to pay for services and waiting for your car can be bigger instead of tucked away behind a wall. Also bring b More

by RABBIT20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

South Bay Hyundai responded

We appreciate your positive star rating and we're glad to hear you were happy with your overall experience. Thank you for your feedback as we are always looking to improve our services.

Helpful
June 08, 2024

Best car buying experience ever. They were very knowledgeable about the vehicle I was buying. They were not pushy and made me feel comfortable with making such a big decision. More

by wendy.e.rojas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

South Bay Hyundai responded

This is such a wonderful review and recommendation! Customer service is vital and we are so pleased that our team exceeded your expectations and were able to answer all of your questions! We will make sure they hear all about it! Please let us know if there is anything more that you need. We are always happy to help!

Helpful
June 08, 2024

Jack is an amazing person! Always helpful and always a great interaction with him whenever we go get our service! More

by kygjudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

South Bay Hyundai responded

Thank you for allowing us to earn your business once again! All of us at South Bay Hyundai take great pride in providing nothing less than exceptional service, and we are glad that has been your experience! We look forward to your next visit.

Helpful
June 08, 2024

Jack was so great, he made it very convenient for me, got me a ride home and made sure that I was very happy. More

by ronkomie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

South Bay Hyundai responded

Thanks so much for the five-star rating and wonderful review of your experience working with Jack! We're so glad you enjoyed your visit and we look forward to working with you again!

Helpful
June 07, 2024

Very friendly and kind people, not pushing at all. Was very easy to buy a car in this dealer More

by gilda0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

South Bay Hyundai responded

Thank you for your business and posting a review. We're happy to read about your stress-free experience and will be sure to pass on your kind words to the team. Please let us know if there's anything else we can do for you.

Helpful
1
2
3
...
347