6 Illinois MINI Dealers
I have owned my Mini just under 6 years and it was out of - Tomi Sebben
I have owned my Mini just under 6 years and it was out of warranty. My transmission was acting up on me on a Saturday and I was unable to drive my car any longer. I was VERY worried about what it would cost to repair and whether I was going to be able to get a rental on Monday. I called and left Mitch Shefveland a message 15 minutes before he was due to start work. Mitch returned my call 5 minutes later, 10 minutes before his start time!! I am out of their service range so he told me to get my car towed in and he would have a loaner car for me when I arrived. It turned out I was going to need a NEW transmission!😳 Mitch reached out to Mini and between Mini and the dealership I received a goodwill offer to replace my Mini transmission for a GREATLY reduced price. I am feeling so thankful right now! I have Mitch Shefveland to thank for this. My next car I buy will more than likely be a Mini and Mitch is the reason why! Every time I have had to receive service on my car Mitch has gone way above and beyond my expectations! Mitch Shetland deserves a HUGE raise!
Top Reviewed Specialists At This Dealership
Motoring Advisor
Very responsive, honest, and helpful sales associate. - mmaloney
Very responsive, honest, and helpful sales associate. He was quick to respond to my online inquiry.
I really want to thank the guys in the service center for - lrobertsonmicro
I really want to thank the guys in the service center for restoring my Mini Cooper. We have had it for 15 years. I love this car and it has a roof rack for my kayak that is exactly the same length as the car. We took it in for routine service and they found extensive rust in the undercarriage of front. After looking at what was available we decide to repair our beloved Mini. The service center was so cooperative and did a fantastic job of fixing the car and tightening up the entire car. Thanks so much.
Always Reliable & Exceptional Service - tonyafathead
Been coming to this dealership since they opened. Travis is so helpful and knowledgeable regarding all things MINI. Financing works with you and the service department can't be beat. This is our fourth MINI. So happy. Thank you!
MINI_2013 - bcoope22
Great dealership experience! Everyone was very nice and very accommodating. Connor was great! He was very helpful, followed up with any questions that we had and worked hard to make sure I got the car with everything I was looking for.