41 North Carolina Toyota Dealers

The dealership was easy to work with. - robbinsdebmike

The dealership was easy to work with. They were not pushy and were very polite

I had to rescue my Mom who lives in SC coast secondary to - trbrooks70

I had to rescue my Mom who lives in SC coast secondary to health issues. She wanted her Lexus Rx 350 to accompany her on the trip. Shortly after we got her up here the service indicator light illuminated. Decided to take it to Bryan Easler since Lexus is in the Toyota family. I did not have an appointment and took a chance for service. I was immediately and politely greeted by Kayla who got me in very quickly. The service was fairly routine but they got me out quick. the waiting room was very nice, much nicer than their closest competition. 40 minutes and I am out the door. Prior to this service visit my son and I were looking for a Toyota Rav 4/ Highlander and were greeted and assisted by Roger Miller who could not have been any more professional. the experience I have had at Easler was far above the standard I have received at other dealerships.

Was very pleased with the staff and they were very - Lacymiller247

Was very pleased with the staff and they were very professional. I would like to thank Jarrod and Josh for their help. We are very pleased with the rav 4 we purchased and would highly recommend this dealership. Very good people..

I bought this truck back in November last year. - barbieq3753

I bought this truck back in November last year. There interest rate was 8.9 even though I have an excellent credit rating. They also sucker me into thinking I need this extra care tech policy and said it could be cancelled at any time. It was gone only cost me $18 Dollars a month extra. That added $2850 to my loan and that was only good for five years. I had the truck financed for 7 years. So I decided to cancel that and have it taken off my loan a week later. It took them 4 months to do it. Then when I go to my bank this morning to have it refinanced I had to stay on the phone with TD bank for over 2 hours just to get them to fax to my bank a 20 day pay off amount because they did not know what they were doing. That's when I also found out I had been driving around with no insurance for the past 4 months because they did not set it up. These people are crooks and scammers. Will not ever do business again.

They wherereal nice when I purchase a used vehicle or 23% - Budski630

They wherereal nice when I purchase a used vehicle or 23% interest and now that my health is bad I tried to refinance it but at 10 years and 151,000 miles no one will. miles . I called flow to talk to a loan specialist and the man who answered was rude said just turn it in. I am trying best to keep . I have to go to work. Never recommend them to anyone. And service I had a 3 hour wait for an oil change

After many months of research & test drives I decided on - Ched

After many months of research & test drives I decided on purchasing an XP Series Toyota Highlander Hybrid in July 2022. I visited Cloninger Toyota and met Gordon Robar and told him exactly what I wanted with no exceptions. Gordon was very open about the length of time that this particular vehicle would take for delivery. During the past 4 months Gordon and his lil sidekick sales associate, Brian Sheldon keep me in loop on this special vehicle order. The XP Series Toyota Highlander Hybrid arrived last week just like I ordered and I took delivery Monday 11/21/2022. It was a pleasure to work with Gordon Robar, Brian Sheldon, Richard Hardin and Bill Garness at Cloninger Toyota. I would recommend this auto dealership 100%!!! Ched Hargett

Second new car purchased from this dealer. No haggling... - exmoor9928541

Second new car purchased from this dealer. No haggling or negotiations necessary. They offer a proposal which they honor without hidden fees or surprises later. Their price is considerably less than other dealerships and the service afterward is fast and efficient. I will likely trade cars every year at this dealership. I will add that this Toyota dealer is far different from others in the region.

This dealership is untrustworthy. Was called and told... - JR

This dealership is untrustworthy. Was called and told that they had found a car that fitted what I was interested in, but said I would have to wait until it went through their shop to get checked out and that it would be set aside for me to be the first one to come look at and initially purchase, so after not hearing from them in almost a week I called to see if the car was ready to be looked at and found out that they had sold the car and when I asked why they didn’t call me as they had told me they would they all (customer care manager, sales manager and salesman) lied about what happened. The car belonged to them so it was no need to lie about it. It’s some way to treat a customer who had purchased 3 vehicles from them in the pass, but I’m doubtful if I’ll ever purchase another one from them.

I live in Durham and Chose to purchase my Hylander Hybrid - Dana

I live in Durham and Chose to purchase my Hylander Hybrid from Massey because their customer service is the best I have ever seen from a dealership. Randy Kelly nd Mike Martin made everything about buying this car and trading in two cars easy. I have had my Highlander a month now and driven it 1,500 miles so far and am thrilled with everything about it. I wish I could give 100 stars!

The best dealership ever! - toyofever

The best dealership ever! raul and lucas treated me and my family like royalty! My car was literally on a red carpet when i arrived! Keep up the good work!

Unable to reach service department - agrainger02

Today I called Peterson Toyota 4 times and was put on hold each time waiting for someone in the service department to answer. Each time I held on until their phone system hung up on me, then on the 4th try the receptionist took my name and number and told me she would have the service department call me back. Well I’m still waiting for that call, but they don’t have to worry cause I want be going back.