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Alex Ruiz
Refer Me
16 Reviews
Dealership Experience
6 mos
Industry Experience
18 yrs, 1 mo
Languages Spoken
English
Spanish
16 Reviews
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16 Reviews of Alex Ruiz
June 01, 2024
My experience started out okay, I was happy about the amount of energy put into getting my deal done. After I purchased my vehicle and drove off the lot that’s when things went south. They owe me almost amount of energy put into getting my deal done. After I purchased my vehicle and drove off the lot that’s when things went south. They owe me almost 2k back, and every time I call to find out where my money is no one in management wants to talk to me. Keep asking me to leave my name and number but no one ever calls back. So at this point I’m left to leave a negative review for this experience I’m having with management and finance managers and store managers not returning my calls and not sending me my funds that are due to me. Next step after this is bringing legal help in to get my money so then they gonna have to pay legal fees plus my money. This is ridiculous that things have to get to this point. I purchased in March of 2024 and it’s now going into June in less than 24hrs and still no phone call or check in my mailbox. More
by Palisade
Other Employees Tagged: Ryan Matsumoto, Anthony Macias
Helpful 
May 31, 2024
Great service. Very friendly. Accommodating to my needs. Clean and spacious. Honest. Had the car I wanted. Very friendly. Accommodating to my needs. Clean and spacious. Honest. Had the car I wanted. More
by parker.evans96
Verified CustomerOther Employees Tagged: Steven Suh, Anthony Macias
May 24, 2024
Antonio was helpful, friendly, knowledgeable and just overall great to work with. No pressure, no hard selling on upgrades. It was all just very straight forward and easy. overall great to work with. No pressure, no hard selling on upgrades. It was all just very straight forward and easy. More
by Trescaliboy
Other Employees Tagged: Antonio Lopez, Juan Santoro
May 10, 2024
South Bay Hyundai was awesome! !! They were all honestly very friendly respectful and professional. We felt like family. Everyone we encountered were AWESOME. Ryan made us feel at !! They were all honestly very friendly respectful and professional. We felt like family. Everyone we encountered were AWESOME. Ryan made us feel at easy and heard.He listened to all our needs, wants and concerned and addressed them.He found just the right vehicle we were looking for. Mace is beyond awesome! He answered all questions and was very patient and easy going. He will be recommended to all we know that's looking for a Hyundai. We will be coming back to South Bay for our next car very soon. Juan was great also made to signing of the papers easy. More
by enmperis3
Other Employees Tagged: Steven Suh, Ryan Matsumoto, Mace Bradley, Juan Santoro
April 13, 2024
The dealership was clean and organized, and the employees made us comfortable and relaxed. We experienced no pressure and they were accommodating in our negotiations for the purchase of a new 2024 Hyundai Tu made us comfortable and relaxed. We experienced no pressure and they were accommodating in our negotiations for the purchase of a new 2024 Hyundai Tucson Limited Hybrid. Prior to delivery, our salesman Brennan McCormick went through all of the features built into the beautiful Tucson Limited. After our deal was made and finalized, Brennan had the car washed and cleaned, and he himself, did the final detailing. Once the car was ready for delivery we entered the vehicle along with Brennan and he went through all of the features once again and guided us through the setup of all the vehicle features personalized to our liking. More
by rjwgdi
Other Employees Tagged: Brennan McCormick
April 13, 2024
I had a solid experience over all with the employees of this dealership. Was happy with the service provided including Angel this dealership. Was happy with the service provided including Angel More
by danielxcisneros7
Other Employees Tagged: Juan Santoro, Eduardo Gomez , Angel LiWang
April 12, 2024
Dealer was transparent and worked with us. Gave us room and time to make our decision. Gave us room and time to make our decision. More
by bernard.hoang
Other Employees Tagged: Mike "MJ" Juarez , Mac
March 30, 2024
I purchased my 2024 Elantra from this Hyundai and I had a very good experience. Anthony Macias was my sales advisor and he went above and beyond for me! He spoke with his supervisors alex Ruiz and Steven suh very good experience. Anthony Macias was my sales advisor and he went above and beyond for me! He spoke with his supervisors alex Ruiz and Steven suh about helping me get what I wanted and for the right price. I will definitely be back for any future cars and recommend their team to any of my friends! More
by tnakamori
Other Employees Tagged: Steven Suh, Anthony Macias
March 28, 2024
easy transaction; excellent follow up. found the car I wanted. trade in experience was easy and fair found the car I wanted. trade in experience was easy and fair More
by jjsib5
Other Employees Tagged: Mike "MJ" Juarez, Ryan Matsumoto, Mace Bradley
March 20, 2024
Both sales and finance treated me respectful and didn’t not rush me. I felt important and that my business mattered to them. not rush me. I felt important and that my business mattered to them. More
by rmartin109
Other Employees Tagged: Ryan Matsumoto, Anthony Macias
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