Emily Castillo

They are very knowledgeable and helped us getting our payments where we wanted them. Great customer service too. Thank you so much. We love our ford excape. payments where we wanted them. Great customer service too. Thank you so much. We love our ford excape. More

by BAUMANNAMY Verified Customer Verified Customer

Helpful 0

Report | Print

I was very hesitant to come in after having some pretty bad experiences previously in getting a car. Dhair was amazing and completely changed how I felt about the whole process. I am so glad he was who end bad experiences previously in getting a car. Dhair was amazing and completely changed how I felt about the whole process. I am so glad he was who ended up helping me, Emily was also very kind, and the whole experience was fantastic. More

by teressaw17 Verified Customer Verified Customer

Helpful 0

Report | Print

We had a great experience with Dhair. Ha treated us very good. Thank u Dhair! Ha treated us very good. Thank u Dhair! More

by DENNISMOON Verified Customer Verified Customer

Helpful 0

Report | Print

Emily and Travis were amazing to work with. Process was very simple and straightforward. I appreciate their work to get me into a vehicle. Process was very simple and straightforward. I appreciate their work to get me into a vehicle. More

by MICHAELACEVES2 Verified Customer Verified Customer

Helpful 0

Report | Print

My recent experience at Bob Tomes Ford was nothing short of remarkable, primarily due to the outstanding service delivered by salesperson Emily and Sales Manager Jerry. From the outset, Emily showcased an u of remarkable, primarily due to the outstanding service delivered by salesperson Emily and Sales Manager Jerry. From the outset, Emily showcased an unparalleled level of kindness, knowledge, and enthusiasm, making the entire process not just seamless but genuinely enjoyable. Her professionalism and warmth turned what is often a stressful decision-making process into a delightful experience. Jerry, the Sales Manager, played a pivotal role in elevating the experience further. His efforts to personalize the service, making it feel VIP and tailored specifically to my needs, were truly appreciated. The sense of exclusivity and attention to detail provided by Jerry made me feel valued and respected as a customer. The team's commitment to going above and beyond was evident in every interaction, ensuring that the entire sales process was smooth, transparent, and efficient. Their combined expertise and dedication to customer satisfaction set a new standard for what a car buying experience should be. Overall, my time at Bob Tomes Ford was exemplary, thanks to Emily, Jerry, and the entire team. Their approach to customer service not only made me confident in my purchase but also ensured that I would happily return for future needs. I highly recommend Bob Tomes Ford to anyone looking for a vehicle purchase experience that exceeds expectations at every turn. More

by Tonysedlacek Verified Customer Verified Customer

Helpful 0

Report | Print

My experience with Bob Tomes Ford was exceptional. Emily helped me from the minute I got on line and showed interest in a vehicle. Her customer service was “over the top.” She went out of her way to k Emily helped me from the minute I got on line and showed interest in a vehicle. Her customer service was “over the top.” She went out of her way to keep helping me look until I found the perfect truck for me! More

by shelley.rash Verified Customer Verified Customer

Helpful 0

Report | Print

Emily Castillo and Tommy were exceptional very professional, helpful and a pleasure to work with! professional, helpful and a pleasure to work with! More

by rspratt74 Verified Customer Verified Customer

Helpful 0

Report | Print

This is a nice dealership. Salespeople were nice. I fell like I paid a decent price for the vehicle I purchased. Salespeople were nice. I fell like I paid a decent price for the vehicle I purchased. More

by rhaleyhunts Verified Customer Verified Customer

Helpful 1

Report | Print

Dealership experience was really good Mattew were great salesperson! I definitive recommend. this dealership thank you. salesperson! I definitive recommend. this dealership thank you. More

by HILDA5 Verified Customer Verified Customer

Helpful 0

Report | Print

Excelente Fue una experiencia excelente con Emily Castillo Fue una experiencia excelente con Emily Castillo y la recomendaré con mi amigos y en el futuro regresaré a adquirir mi nueva F150 Castillo Fue una experiencia excelente con Emily Castillo y la recomendaré con mi amigos y en el futuro regresaré a adquirir mi nueva F150 More

by albertoaquazul Verified Customer Verified Customer

Helpful 0

Report | Print